Large Loss Field Adjuster - Residential Property Claims

Overview

Large Loss Field Adjuster - Residential Property Claims role at Aviva Canada. The role involves investigation, quantification, analysis, adjustment and settlement of complex property claims in excess of $250,000. The adjustment is conducted efficiently and effectively to control indemnity, spend and expenses while delivering superior customer service.

What You’ll Do

• Evaluate and manage personal lines complex claims from initial report to final settlement
• Conduct thorough investigations, including site inspections and interviews with relevant parties
• Assess damages and determine coverage based on policy terms
• Collaborate with contractors, engineers and other experts to gather documentation and evidence
• Negotiate settlements with customers, ensuring fair and equitable resolutions
• Maintain detailed and accurate records of all claims activities while keeping all parties current on claim progress
• Stay updated on industry regulations and best practices to ensure compliance
• Provide expert advice and support to policyholders throughout the claims process
• Ensure all correspondence is completed in a timely and effective manner, including the creation of Critical Path Letters, Proof of Losses, and Reservation of Rights letters
• Responsible for data accuracy and issuing payments to vendors, insureds and experts
• Recognize questionable claims, subrogation and risk opportunities
• Review case law to determine liability

What You’ll Bring

What You’ll Get

Note : We may use AI tools to help with the recruitment process. This is a new position posted both internally and externally. Aviva Canada has an accommodation process for employees with disabilities; contact your Talent Acquisition Partner to arrange accommodations as needed throughout your career with Aviva Canada.

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