General Manager

Avery Healthcare is one of the UK's largest providers of luxury elderly care homes, offering exceptional care across their growing network of over 100 homes. They are committed to creating meaningful experiences for their residents and team members, building a supportive and inspiring environment where employees feel valued and empowered every day.

Main duties of the job

As the General Manager, you will be responsible for leading and inspiring a team to deliver excellent person‑centred quality care to residents in a safe, caring, and stimulating environment. You will ensure the consistent delivery of high‑quality care, manage staff recruitment, retention, and development, and act as a focal point for contact with residents, their relatives, and health and social care professionals. You will also be responsible for managing costs and maintaining budgetary controls.

Job responsibilities

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we're here to celebrate and support you every step of the way. When you join us, you'll be making a positive impact on residents' lives every day – your compassion and dedication truly make a difference. We're committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close‑knit team, you'll experience a culture that values respect, compassion, and a shared commitment to exceptional care.

ABOUT THE ROLE

Your focus as General Manager will be to lead and inspire a team to deliver excellent person‑centred quality care to residents in a safe, caring and stimulating environment, whilst meeting regulatory requirement, professional and statutory standards, and business performance targets.

Other responsibilities will include:

• Ensuring the consistent delivery of high‑quality care, person‑centred care and ensuring residents receive care based on best practice.
• Being responsible for the ongoing recruitment, retention, and development of staff within the Home.
• Acting as a focal point for contact with residents, their relatives, and visitors, as well as health and social care professionals involved in residents wellbeing.
• Ensuring safe staffing levels are reviewed and maintained in accordance with both occupancy and dependency.
• Providing ongoing inspirational leadership and management to the staff team.
• Ensuring costs are well managed and maintained within budgetary controls, by reviewing regularly and monitoring stock.

ABOUT YOU

To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do.

Our ideal candidate must:

• Have a minimum of four years of experience in a similar care environment.
• Have Leadership and Management Level 5 or equivalent.
• Possess excellent leadership and management skills.
• Have the ability to communicate effectively verbally and in writing, and be competent in IT.
• Be adaptive and flexible to cover a range of responsibilities at short notice.

ABOUT AVERY

At Avery, we're not just one of the UK's largest providers of luxury elderly care homes – we're a place where people love to work. We believe that the later years of life should be as enriching as any other, and we're passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please note this role will require:

• A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
• Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline dependant on volume of applications received and business needs.

Qualifications

To be successful in this role, you must have a minimum of four years of experience in a similar care environment, a Leadership and Management Level 5 qualification or equivalent, excellent leadership and management skills, and the ability to communicate effectively both verbally and in writing. You must also be adaptive and flexible to cover a range of responsibilities at short notice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.