retail store supervisor

Work setting

• Retail service establishment

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Teach interest or professional development courses
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Supervise office and volunteer staff

Supervision

• 3-4 people

Area of specialization

• Retail store

Personal suitability

• Reliability
• Team player
• Initiative
• Ability to multitask

Employment terms options

• Evening
• Morning
• Day
• Weekend
• Overtime required

Support for persons with disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

• Offers mentorship programs that pair newcomers and / or refugees with experienced employees

Support for youths

• Offers mentorship, coaching and / or networking opportunities for youth

Support for Veterans

• Offers mentorship, coaching and / or networking opportunities for Veterans

Support for Indigenous people

• Offers mentorship, coaching and / or networking opportunities for Indigenous workers

Support for mature workers

• Offers mentorship, coaching and / or networking opportunities for mature workers

Supports for visible minorities

• Offers mentorship programs that pair members of visible minorities with experienced employees