Talent.com
Bilingual Customer Service Representative
Bilingual Customer Service RepresentativeCanon Canada • Brampton, Peel Region, CA
Bilingual Customer Service Representative

Bilingual Customer Service Representative

Canon Canada • Brampton, Peel Region, CA
Il y a plus de 30 jours
Type de contrat
  • Temps plein
Description de poste

Overview

Bilingual Customer Service Representative - Hybrid

Monday to Friday 8 : 30 am to 4 : 30 pm

  • Do you have experience working in a customer service role?
  • Are comfortable spending the majority of your day on the phone?
  • Do you have basic computer skills?

As a Bilingual Customer Service Representative, you will be responding to calls from our customers in a professional, courteous and timely manner; updating their information in our systems and ensuring that the dispatch team and our Field Service Technicians have all of the required details to provide top  service to our customers.

We are excited to offer a new and adaptive way of working that provides flexibility in the workforce while maintaining operational readiness! By blending remote and in‑office work, we are able to take advantage of the independence and flexibility that comes with working from home, and the collaboration, teamwork and sense of belonging that comes from working together face‑to‑face. Our Workstyle Program offers the best of both situations : structure and sociability with independence and flexibility.

Responsibilities

Key Responsibilities

  • Respond to inbound calls and emails related to client inquiries, issues and concerns in a courteous and timely fashion by focusing on customer satisfaction
  • Ensure issues are thoroughly investigated and determine appropriate action for resolution
  • Maintain accurate records and documentation of changes to account information through the CCTS database
  • Maintain knowledge and awareness of all company policies and procedures
  • Follow all current departmental procedures, processes and methodologies
  • Escalate any unresolved customer concerns to the Manager
  • Assist on special projects as assigned by the Manager; Other duties as required
  • Qualifications

    To Succeed, You Will Need :

  • Customer service / call center experience
  • Bilingual (French & English)
  • Exceptional customer service skills with a strong "customer first" attitude
  • Good organizational skills and strong time‑management techniques
  • Works well under pressure and in a fast‑paced environment
  • Display high ethics, character and commitment to business policies and decisions
  • Display initiative in handling problems, be a team player and support changes
  • Why Join?

    COVID-19 SAFETY PRECAUTIONS

  • Canon is committed to the health and safety of our employees, customers and communities.
  • By monitoring public health conditions and following local COVID‑19 guidelines, we are taking necessary precautions and putting the safety of our employees and candidates first. A critical component of our workplace safety program includes our COVID‑19 vaccination policy . Employees are required to be fully vaccinated and must provide Canon with proof of vaccination or undergo regular COVID‑19 Rapid Antigen Screening in order to access the workplace. Canon will provide reasonable accommodation if the successful candidate cannot be vaccinated due to grounds protected by human rights legislation in their province of employment.
  • HYBRID WORK

  • This position offers a Hybrid work schedule. You will be required to be in the office Mondays and Wednesdays each week, with the ability to work from home for the remainder of the week (subject to specific business needs requiring office attendance)
  • When working from home, a reliable internet connection is required. Remote work is supported with cloud‑based applications and collaboration tools
  • BENEFITS

  • Comprehensive health coverage plan that includes medical, dental and vision
  • Life insurance, disability and wellness programs
  • Vacation, Paid Personal Time and Sick days
  • Matching RRSP contribution & Profit Sharing Program
  • Tuition Assistance Program for professional continuing education
  • Discounts on Canon products, retailers, memberships and more!
  • EMPLOYEE PERKS

  • Free coffee and snacks
  • On‑site cafeteria and outdoor patio
  • Employee gym and fitness centre
  • Employee referral program
  • Inspire Program, online peer‑to‑peer recognition for redeemable points on hundreds of products.
  • Community involvement
  • #J-18808-Ljbffr

    Créer une alerte emploi pour cette recherche

    Bilingual Customer Service Representative • Brampton, Peel Region, CA

    Offres similaires
    Bilingual Customer Service Representative

    Bilingual Customer Service Representative

    Arriscraft Canada, Inc. • Burlington, ON, Canada
    Temps plein
    Customer Service Representative.For over 75 years, Arriscraft Canada Brick has manufactured stone and brick for commercial and residential projects. Our products offer architects, builders, and owne...Voir plus
    Dernière mise à jour : il y a 22 heures • Offre sponsorisée • Nouvelle offre
    Bilingual Customer Service Representative

    Bilingual Customer Service Representative

    MT Talent Solutions Inc. • Mississauga
    Temps plein
    Bilingual Customer Service Representative.This role focuses on bolstering the company's customer service (B2B) initiatives, functioning as a customer intermediary and forming the central support st...Voir plus
    Dernière mise à jour : il y a 11 jours • Offre sponsorisée
    Bilingual Customer Service Representative

    Bilingual Customer Service Representative

    Canon Canada • Brampton
    Temps plein
    Bilingual Customer Service Representative - Hybrid.Monday to Friday 8 : 30 am to 4 : 30 pm.Do you have experience working in a customer service role?. Are comfortable spending the majority of your day o...Voir plus
    Dernière mise à jour : il y a 11 jours • Offre sponsorisée
    Customer Service Representative(Bilingual)

    Customer Service Representative(Bilingual)

    Pillway • Brampton
    Temps plein
    Customer Service Representative(Bilingual).Be among the first 25 applicants.Pillway Pharmacy is on the lookout for a Bilingual Customer Service Representative fluent in French and English to provid...Voir plus
    Dernière mise à jour : il y a 11 jours • Offre sponsorisée
    Bilingual Order Management Representative

    Bilingual Order Management Representative

    Bilingual Source • Vaughan
    Temps plein
    Get AI-powered advice on this job and more exclusive features.This range is provided by Bilingual Source.Your actual pay will be based on your skills and experience — talk with your recruiter to le...Voir plus
    Dernière mise à jour : il y a 11 jours • Offre sponsorisée
    Customer Service Representative - Bilingual (French) Oakville, Ontario

    Customer Service Representative - Bilingual (French) Oakville, Ontario

    ShipTime • Oakville
    Temps plein
    Paid combines an intuitive website builder (PaidWeb), an eCommerce platform (PaidCart) with proprietary shipping tools (PaidShipping) and payment processing (PaidPayments) all through one platform....Voir plus
    Dernière mise à jour : il y a 11 jours • Offre sponsorisée
    Bilingual Customer Service Expert

    Bilingual Customer Service Expert

    Galderma Pharma S.A • Vaughan
    Temps plein
    Bilingual Customer Service Expert page is loaded## Bilingual Customer Service Expertlocations : Thornhilltime type : Full timeposted on : Posted Yesterdayjob requisition id : JR015645Galderma i...Voir plus
    Dernière mise à jour : il y a 11 jours • Offre sponsorisée
    Consumer Service Rep, Bilingual

    Consumer Service Rep, Bilingual

    ASSA ABLOY Sicherheitstechnik GmbH • Mississauga
    Temps plein
    Consumer Service Rep, Bilingual • •Job Summary • •The Bilingual Consumer Service Representative will be responsible for leading the day-to-day Consumer service activities for our Weiser and Pfister bra...Voir plus
    Dernière mise à jour : il y a 11 jours • Offre sponsorisée
    Bilingual Customer Service Pro : Tech-Savvy Support & Sales

    Bilingual Customer Service Pro : Tech-Savvy Support & Sales

    Hilti Group • Oakville
    Temps plein
    A leading construction firm in Oakville is seeking a Bilingual Customer Service Representative.You will provide exceptional service to customers, manage inquiries, and work closely with internal te...Voir plus
    Dernière mise à jour : il y a 11 jours • Offre sponsorisée
    Customer Service Representative, Account Service Representative, Bilingual Customer Representative and Bilingual Account Service Representative

    Customer Service Representative, Account Service Representative, Bilingual Customer Representative and Bilingual Account Service Representative

    CST Savings • Mississauga, Ontario, Canada
    Temps plein +1
    Customer and Account Service Representatives & Bilingual Customer and Bilingual Account Service Representatives.Manager, Customer Experience & Manager, Account Services. Flexible Work Location Arran...Voir plus
    Dernière mise à jour : il y a 3 jours • Offre sponsorisée
    Consumer Service Rep, Bilingual

    Consumer Service Rep, Bilingual

    Traka (Assa Abloy) • Mississauga
    Temps plein
    Consumer Service Rep, Bilingual • •Job Summary • •The Bilingual Consumer Service Representative will be responsible for leading the day-to-day Consumer service activities for our Weiser and Pfister bra...Voir plus
    Dernière mise à jour : il y a 11 jours • Offre sponsorisée
    Sales & Customer Service Representative - Bilingual Spanish / English

    Sales & Customer Service Representative - Bilingual Spanish / English

    Community Sports Partners • Mississauga, ON, CA
    Télétravail
    Temps plein
    Quick Apply
    Community Sports Partners is one of the largest and fastest-growing private youth sports operators in the GTA.We are dedicated to providing fun, engaging experiences that create lasting memories fo...Voir plus
    Dernière mise à jour : il y a plus de 30 jours
    Bilingual Customer Service Representative

    Bilingual Customer Service Representative

    Hays • Mississauga, Ontario, Canada
    Temporaire
    Customer Service Representative (Bilingual).Month Contract with potential for extension.Mississauga, ON (3 days in office). AM to 4 : 30PM (work day is 8 hours).Must be fluent French and English.Respo...Voir plus
    Dernière mise à jour : il y a 1 jour • Offre sponsorisée
    Bilingual Customer Service Representative

    Bilingual Customer Service Representative

    Brunel • Mississauga, Ontario, Canada
    Temps plein +1
    We are currently hiring a bilingual Customer Service Representative.This role is a match for someone who is passionate about delivering exceptional service and building strong customer relationship...Voir plus
    Dernière mise à jour : il y a 3 jours • Offre sponsorisée
    Bilingual Customer Service Representative (Defined Term, 20 months)

    Bilingual Customer Service Representative (Defined Term, 20 months)

    Getinge • Mississauga
    Temps plein
    Select how often (in days) to receive an alert : .Bilingual Customer Service Representative (Defined Term, 20 months).Location : Mississauga, CA Toronto, CA. Remote Work : 3-4 days at home (hybrid).Join...Voir plus
    Dernière mise à jour : il y a 11 jours • Offre sponsorisée
    Bilingual Customer Service Expert

    Bilingual Customer Service Expert

    Galderma • Vaughan
    Temps plein
    Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries.We deliver an innovative, science-based portfolio of premium flagship brands and services that ...Voir plus
    Dernière mise à jour : il y a 11 jours • Offre sponsorisée
    Bilingual Customer Service Representative

    Bilingual Customer Service Representative

    Walker Industries • Vaughan
    Temps plein
    At Walker, your contribution matters.Become part of a team you can count on and where your health and safety are our priority. Our team of more than 1200 people work in environmental waste managemen...Voir plus
    Dernière mise à jour : il y a 11 jours • Offre sponsorisée
    Bilingual Customer Service Representative

    Bilingual Customer Service Representative

    DMC Recruitment Group • Mississauga
    Temps plein
    Bilingual Customer Service Representative.Our client, a building materials business in Etobicoke, Ontario, is seeking a Bilingual Customer Service Representative to support customers across Canada....Voir plus
    Dernière mise à jour : il y a 6 heures • Offre sponsorisée • Nouvelle offre