Catering Services Manager

Job Description

We are seeking a detail-oriented and customer-focused Catering Manager to join our team at the University of Toronto Scarborough campus. This role is responsible for managing catering requests, coordinating event logistics, and ensuring exceptional service delivery. The ideal candidate will have a strong background in hospitality, event planning, and team leadership.

Culinary experiences and well-maintained environments are fundamental to student success. From brain-powering ingredients to comforting flavor combinations, nutritious food doesn’t have to be boring. Aramark chefs and dietitians are constantly reviewing the latest insights and food trends to find the next culinary innovation and help students discover their love of food.

We partner with you to enhance the student experience, support parents, and collaborate with administration, all the while delivering the expectations of parents and the community.

Education - Aramark

Job Responsibilities

• Build and maintain strong relationships with clients and stakeholders, which developing customized catering solutions to meet client needs.
• Conduct outreach to departments and community groups to promote catering services.
• Represent the catering team at community and promotional events.
• Ensure high-quality execution of events, from planning to final presentation.
• Deliver all catering events in a timely manner.
• Planning the logistics for different events happening at the same time.
• Train and supervise staff to maintain service standards.
• Prepare and distribute event documentation to ensure all requirements are met.
• Collaborate with culinary teams on special requests and large-scale events.
• Oversee the execution of events of varying sizes, including staffing and logistics.
• Receive and process incoming catering requests using internal systems.
• Coordinate the delivery and setup of catered food and event materials, managing bar operations (if needed), including inventory and ordering.
• Monitor and report catering-related revenue, expenses, and receivables.
• Ensure compliance with food safety, occupational health, and environmental standards.
• Adhere to allergen safety protocols and guidelines.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Valid driver’s license required for occasional use of company or fleet vehicles.
• Post-secondary education in hospitality, culinary arts, or business. Experience in marketing or sales within hospitality or retail is an asset.
• Proven experience in catering, hospitality, or event coordination, 2 years’ experience in a similar role.
• Excellent supervisory or management experience
• Strong time-management skills and ability to work independently.
• Flexibility to work evenings and weekends based on event schedules.
• Excellent communication, attention to detail and interpersonal skills.
• Food Handler and Alcohol Service Certifications (or willingness to obtain).
• Ability to lift, carry, push, or pull up to 50 lbs.
• Comfortable standing for extended periods.
• A yes and how attitude
• Positive client relations
• Strong time management skills
• Good communication skills

What We Offer

• Extended benefits including health, dental and vision from the first day of employment
• Aramark Canada’s Defined Contribution Pension Plan from the first day of employment
• Three (3) week’s annual paid vacation + 3 personal days
• Employee Recognition Program including Service Awards
• Diverse and inclusive workforce
• Aramark Scholarship Program for dependents of full- time employees

About Aramark

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection and careers all across the world.

You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our passions and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.

The pay range for this position is $58,000.00 - $68,000.00.