Disability Case Manager

Job Summary

Under the direction of the HR Manager, Employee Health and Safety, the Disability Case Manager is responsible for Disability Management, Return to Work and Accommodation services for employees experiencing occupational and non-occupational illnesses or injuries. This position supports a unionized employee group and may also support Excluded staff and Administrators.Working closely and productively with key parties, the incumbent will ensure compliance with Human Rights legislation with respect to medical accommodation and Stay at Work or Return to Work programs. The incumbent will be focused on optimizing the outcomes for all parties involved.*This is a term assignment for 12 months* ResponsibilitiesCollect and interpret medical and functional information in keeping with relevant collective agreements, arbitral awards and Human Rights jurisprudence.Liaise regularly with key parties such as staff, School Administrators, Managers, Union Executives/Representatives and their service providers, and insurance companies to facilitate medical leaves or identify and address barriers to Stay at Work and Return to Work. Model and maintain supportive working relationships with internal and external stakeholders.Provide subject matter expertise and guidance to key parties regarding disability/sick leave benefits, wellness supports, Disability Management best practices and the responsibilities.Review and approve accommodation requests. Work with key parties to explore, negotiate and implement reasonable accommodations short of undue hardship.Maintain detailed and accurate records in the Claims Management System and database in keeping with Disability Management best practices, while upholding strict confidentiality.Contribute to the ongoing development and promotion of the District’s Case Management, Accommodation and Employee Wellness policies and practices. Maintain current knowledge of Duty to Accommodate jurisprudence, Disability Management trends, issues and best practices.Provide back up support for other employee groups in Employee Health and Safety as required. QUALIFICATIONS Education & ExperienceCompletion of a relevant post-secondary program, such as a diploma or bachelor’s degree in Rehabilitation/Disability Management or a related field, along with a minimum of 3 years’ experience in Disability Management, preferably in a unionized setting. An equivalent combination of education, training, and experience will also be considered.Demonstrated knowledge and understanding of Duty to Accommodate principles and jurisprudence, Disability Case Management and relevant privacy legislation. Knowledge, Skills, Abilities Proven critical thinking and creative problem-solving abilities.Flexible with a strong orientation for customer service and teamwork.Self-starter with excellent organizational and planning skills.Strong interpersonal, verbal and written communication skills Strong computer skills and the ability to learn new applications, methods, and techniques. Proficiency using MS Office (Word, Excel, PowerPoint, Outlook). Ability to work as part of a team as well as independentlyCommitment to inclusion and belonging and building a caring and respectful workplace. Ability to work under pressure in a high volume work environment and manage competing priorities and demands. Must be results oriented with the ability to function in a fast-paced environment.Acts with accountability, responsibility and transparency in the use of public funds What we're offering Comprehensive Benefits Package - Extended Medical, Vision and Dental - Life Insurance, Short-Term and Long-Term Disability - Employee Family Assistance Program - Municipal Pension 13 Paid Holidays, plus Sick & Vacation Time Supportive workplace with a positive and productive work environment. Feel a sense of security and safety to act, speak, and reflect who you are The salary range for this position is $80,828 to $101,034 per year with comprehensive benefits package and Municipal Pension. Placement in the salary range is determined by an assessment of qualifications and ability to meet the key requirements of the job, and consideration of internal equity comparisons. The midpoint of the range represents an employee that possesses full job knowledge, qualifications, and experience for the position. Qualified applicants can apply by clicking the "apply" button to the right of the posting. The closing date for this position is May 13, 2026 at 4:00pm. Surrey Schools recognizes the importance of accessibility and supporting the diverse needs of our community. If there is any accommodation you may require for your interview, whether related to accessibility or otherwise, please do not hesitate to advise and we will make every effort to meet your needs. Note: Successful applicants will be required to consent to a Criminal Records Search prior to employment. Only those applicants selected for interviews will be contacted. To all others, thank you for your interest.