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Director of Software Testing Delivery

Director of Software Testing Delivery

PQA TestingCalgary, AB
Il y a plus de 30 jours
Salaire
80000 CAD– 100000 CAD par an
Type de contrat
  • Temps plein
Description de poste

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The Opportunity

Calgary, ABInformation TechnologyManagementFull-timeCompetition Number : 24C008

PLATO is Canada's only Indigenous-led, Indigenous staffed software testing services firm. We insist on working with quality people who share our passion for quality testing and have built a team of people who also believe quality is the most important deliverable. Our team of software testing specialists believes that better software leads to a better world.

We are committed to building strong communities - PLATO trains and employs members of First Nations, Metis, and Inuit communities across the country and strives to build a network of 1000 Indigenous software testers across Canada. PLATO has offices on or near Indigenous communities across Canada, in Fredericton, Sault Ste Marie, Ottawa / Gatineau, Regina, Prince Albert, Calgary, and Vancouver.

We are currently seeking a Director of Software Testing. The successful applicant will contribute to the growth of the company by building a team and leveraging their existing network to help expand and support PLATO's mission.

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What you'll do

Responsibilities

The Director of Software Testing will be a leader in Software Testing in the Alberta market and manage the delivery of all customer projects within the region and work with the Chief Delivery Officer and local Sales to grow PLATO opportunities and regional talent.

The regional Director of Software Testing works closely with the other Testing Leaders across the country to ensure delivery consistency and alignment under the guidance of the Chief Delivery Officer.

Overall responsibilities include :

  • Oversees the delivery of multiple projects / engagements within region
  • Assesses and manages service delivery issues, risks and changes as they arise, and is a point of escalation for customer project issues within the region
  • Builds and maintains a strong customer relationships
  • Leverages their existing network to help our growth team find new opportunities within the region
  • Works with Service Delivery Managers to monitor customer satisfaction levels and takes corrective action to address concerns
  • Reports on and manages regional staffing levels, and fulfills requirements to maximize margins and other KPIs
  • Provides leadership to People Managers, Service Delivery Managers and PLATO employees
  • Provides mentorship to Service Delivery Managers and PLATO employees to providing a rewarding and growth minded working environment
  • Supporting the Development of the business, establish a regional presence as the software testing experts in the region
  • Facilitate transparent and open communication and knowledge sharing
  • Provides technical expertise to new and existing customers based on past experiences and knowledge
  • Assist in contract negotiations and sales efforts with potential customers
  • Facilitates regular team and customer meetings to review progress, milestones and goals

Key Attributes :

  • Strong software testing knowledge and best practices
  • Project management fundamentals and best practices
  • Management of large scale testing projects and the individuals on the team
  • Flexible and self-motivated, with the ability to receive constructive feedback from all levels
  • Ability to prioritize and execute on large and complicated initiatives and work well under pressure to meet deadlines
  • Ability to motivate other software testers to provide the best possible outcomes for our customers

    • What you'll need

    Qualifications

  • A university degree or a college diploma in a related discipline
  • 10+ years in progressive IT experience with a minimum of 5 years experience in Software Testing
  • 5+ years in a supervisory or management capacity
  • 5+ years of experience as a consultant or providing leadership to consultants is an asset
  • Management Large Software Testing projects
  • Experience building and maintaining strong relationships with employees and customers
  • Proven Experience growing existing accounts

    • A little bit about us

    PLATO

    Who We Are

    PLATO is a software testing and technology services company trusted by clients around the world.

    In addition to providing our clients the highest quality software testing services, PLATO is creating careers in technology for First Nations, Inuit, and Métis people from coast to coast to coast through our innovative train-and-employ model. Since 1997, we have been helping organizations all over the world reach their quality objectives by delivering scalable, proven, quality-centric managed services. Companies such as Apple, Suncor, TD Bank, Medavie, BCLC, LinkedIn, Boeing, and many others have gained considerable advantage from our Quality Assurance (QA), Testing, and eLearning expertise and experience.

    We deliver specialized QA services to our clients with the goal of helping them increase profitability, boost customer satisfaction, manage development cycles and implement quality-centric solutions. We develop innovative approaches and solutions, designed to generate increased efficiencies, competitive advantage, and market share for our clients.