clerk, hotel front desk

Work setting

• Hospitality industry
• Hotel, motel, resort
• Rural area

Tasks

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients / guests with special needs
• Contact customers to deliver requested wakeup calls
• Perform light housekeeping and cleaning duties
• Provide customer service

Screening questions

• Are you authorized to work in Canada?
• Do you have experience working in this field?
• Do you live near the job location?

Employment terms options

• Early morning
• Evening
• Shift
• Morning

Employment terms options

• Day
• Weekend

Other benefits

• Free parking available
• Learning / training paid by employer
• On-site amenities
• Team building opportunities
• Work Term : Permanent
• Work Language : English
• Hours : 21 to 32 hours per week