Associate, Dispatch

What is the Opportunity?

Safer. Faster. Smarter. This is how Aecon Utilities is committed to delivering projects. Aecon Utilities is a leading North American utility infrastructure provider with a strong track record delivering safe, reliable and innovative solutions across electrical, telecommunications, pipeline distribution and renewable energy markets. With operations across North America, Aecon Utilities supports critical utility infrastructure that powers and keeps communities connected. Guided by our core value of Safety Always, we partner with clients to build the infrastructure that powers the future.

Aecon Energy Solutions (AESI) is a strategic business unit within Aecon Utilities Inc., delivering end-to-end services that support the construction, maintenance, and modernization of critical energy infrastructure across North America. The team specializes in utilities, oil & gas, industrial, and renewable energy projects, partnering with clients to safely and efficiently execute complex work in both regulated and competitive environments.

Reporting to the Deployment Manager, the Dispatcher Resource Associate will be responsible for performing a variety of administrative tasks for workforce planning. This position involves working independently and as part of a team, exercising judgment, initiative and multi-tasking skills.

What You'll Do Here:

• Afternoon (17:00 - 22:30), weekend (08:00 - 22:30) and statutory holidays (08:00 - 22:30) dispatch coordination
• Coordinate, update and maintain technician schedules.
• Participate in technician induction procedures.
• Provide clerical and administrative support with speed and accuracy.
• Learn, interpret and apply organizational policies, rules and regulations.
• Maintain and organize document files.
• Assist other staff with office tasks as required.
• Perform other duties and responsibilities as assigned by supervisor or manager.
• Work from home.

What You Bring to the Team:

• Excellent computer skills, including experience with Microsoft Office.
• Ability to solve problems and work independently.
• Excellent interpersonal and customer service skills.
• Experience in administration and dispatch is an asset.
• Good telephone etiquette and dispatch experience are assets.

Reason for hire: New Role

The expected pay range for this role is $20.00 - $24.00 per hour.

Individual pay is determined based on several factors, including work location, education, experience, unique skills and job conditions. Other considerations may include certifications, specialized training, and the complexity or scope of the role.