Head of Information Technology

Ready to shape the future of fun?

At Vortex, we have been bringing communities, businesses, and families together with innovative aquatic structures since 1995. We are proud to have created 8000 custom installations spanning 50 counties and 5 continents! Vortex creates precious memories for thousands of families around the world every day.

If you want an exciting career in an environment that values innovation and collaboration, we’d love to hear from you. We welcome all applicants and are committed to diversity, equity and ensuring everyone is empowered to succeed.

Responsibilities

• Build, mentor, and lead a high-performing IT team.
• Develop and implement IT systems policies and procedures.
• Ensure the integrity and security of company systems and data.
• Develop and manage the IT budget.
• Foster good business relationships with all stakeholders and users
• Collaborate with key business and technology stakeholders to perform business requirements analysis.
• Define short, medium, and long-term IT strategies and objectives.
• Ensure projects are aligned and prioritized with the company’s objectives.
• Oversee innovative technology adoption and infrastructure projects.
• Optimize integration and utilization of Independent Software Vendor (ISV) solutions such as Expert Logic, SolidWorks, Unreal to increase overall efficiency and provide best in class customer experience.
• Lead the development of proprietary software for the company’s electronic products including the integration of IOT.
• Translate ideas into market-ready products that meet customer expectations and business objectives.
• Optimize the company’s information system, including hardware, software infrastructures, and business tools.
• Provide problem resolution and ongoing support related to the company’s IT systems.
• Ensure proper functioning and efficiency of the ticket management system, including approval levels and prioritization.
• Manage internal and external resources, licenses, and consultants.
• Negotiate and manage agreements with IT partners.
• Anticipate company needs, identify risks, develop, and implement contingency plans, and provide innovative solutions to business challenges.
• Define project requirements by identifying milestones, phases, and project elements; forming project teams; establishing project budgets.
• Monitor project progress, resolve issues, publish progress reports, and recommend actions.
• Maintain professional and technical knowledge by attending educational workshops, reviewing publications, establishing networks, benchmarking practices, and participating in professional societies.
• Implement and manage performance indicators to drive continuous improvement of processes and systems.

Skills and Competencies

Experience and Training

A Cascade of Benefits

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