technical sales representative

Work site environment

• Business

Work setting

• Business services

Tasks

• Promote sales to existing clients
• Identify and solicit potential clients
• Assess client's needs and resources to recommend the appropriate goods or services
• Develop reports and proposals to illustrate benefits from use of good or service
• Deliver sales presentations
• Represent companies that export and import products or services to and from foreign countries
• Conduct sales transactions
• Prepare and administer sales contracts
• Use sales forecasting software
• Conduct sales transactions through Internet-based electronic commerce
• Estimate or quote prices, credit or contract terms, warranties and delivery dates
• Provide input into product design where goods or services must be tailored to suit client's needs
• Consult with clients after sale to provide ongoing support
• Reach to clients after sale or signed contracts to provide ongoing support
• Review and adapt information regarding product innovations, competitors and market conditions
• Train customers' staff in the operation and maintenance of equipment
• Provide clients with presentations on the benefits and uses of goods or services
• Resolve product and service related problems
• Troubleshoot problems related to equipment
• Advertise and / or promote products, sales or services
• Provide customer service
• Supervise activities of other technical sales specialists
• Estimate costs of installing and maintaining equipment or service

Supervision

• 5-10 people
• 16-20 people

Computer and technology knowledge

• Spreadsheet
• MS Access
• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint
• MS Word
• Programming software

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility

Health benefits

• Health care plan