Quality Technician

Smartrend Manufacturing Group (SMG) Inc is one of Manitoba’s fastest-growing companies, committed to increasing safety in the school bus industry and reducing emissions in the electric vehicle charging sector through our diverse divisions. We design and develop exciting, patented, and innovative technologies that make a real and lasting impact across multiple industries.

At the heart of our success are the values that guide everything we do:

• People – our team is what makes us special.
• Passion – from our hearts and minds, demonstrated through our actions.
• Priority – we put the customer first, every day, in everything we do.
• Partnership – with each other, our customers, and our suppliers

We provide a supportive environment where hard work, passions, and goals are recognized. Innovation and collaboration are at the heart of what we do. Share your drive and aspirations with us, and we’ll ensure that your efforts open doors to new opportunities and growth.

THE POSITION

The Quality Technician is a methodical, detail-oriented, and proactive member of the Quality Department, responsible for executing daily quality activities to sustain product and process conformity, maintain accurate quality records, and support continuous improvement across manufacturing operations.

HOW YOU WILL BE MAKING AN IMPACT

• Perform inspections of incoming materials, in-process production, and finished products to ensure compliance with quality standards.
• Use precision measuring tools such as calipers, micrometers, and coordinate measuring machines (CMM).
• Prepare and review quality documentation, including non-conformance reports (NCR), first article inspections (FAI), and Certificates of Conformance (CoC).
• Support calibration and maintenance of inspection equipment to ensure measurement accuracy.
• Identify non-conforming products or processes and report issues to relevant team.
• Assist in root cause analysis and implementation of corrective and preventive actions (CAPA).
• Assist in the preparation and submission of quality documentation, such as PPAP, Control Plans, and FMEA.
• Investigate non-conforming products and assist in developing corrective and preventive actions.
• Conduct and support internal audits to maintain ISO 9001 and IATF 16949 certifications.
• Support customer complaint resolution by participating in root cause analysis and implementing 8D reports.
• Provide technical support to the production team to address quality-related issues on the shop floor.
• Deviation/concession implementation support (verify identification, acceptance criteria, validity limits)

WHAT SKILLS AND EXPERIENCE YOU REQUIRE

• Education: BSc Degree in Mechanical Engineering or Mechanical Engineering Technology Certificate.
• Minimum 5 years of related quality experience.
• General familiarity of Geometric Dimensioning & Tolerancing (GD&T) is an asset.
• Strong understanding of quality systems, standards, and methods (e.g., ISO 9001, SPC, FMEA, PPAP).
• Extensive background in manufacturing processes and practices.
• Blueprint reading; understanding CTQs and acceptance criteria; strong attention to detail.
• Measuring tools (calipers, micrometers, etc.); inspection documentation/ERP is an asset.
• CMM measurement/reporting and basic program handling; interpreting results and maintaining controlled records.
• Experience in manufacturing processes for electronics, mechanical, and electro-mechanical assemblies.
• Familiarity with Lean and Six Sigma process improvement is considered an asset.
• Computer knowledge and skills with Microsoft Word, Excel, PowerPoint, and SolidWorks or similar CAD software.
• General knowledge of various materials and properties used in processes such as plastics, metal fabrication, rubber, castings, stampings, etc.
• Work well under pressure and under tight timelines.
• High level of organizational skills, detail oriented, and analytical.
• Ability to work independently and in a team environment.
• An energetic, diligent work ethic and able to work with little supervision.

WHAT SUCCESS LOOKS LIKE

• Accurate and timely inspection of incoming, in-process, and finished goods.
• Timely containment and NCR support, with proper segregation and identification of nonconforming product.
• Precise use of measurement tools to verify product specifications.
• Consistent identification and reporting of non-conforming materials or processes
• Inspection equipment maintained and calibrated according to schedule.
• Active participation in root cause analysis and implementation of effective CAPAs.
• Timely and thorough support of customer complaint investigations and 8D reports.
• Audit readiness: inspection/measurement records available, traceable, complete.
• Strong collaboration with production team to resolve issues.
• Work completed independently, accurately, and under tight deadlines.
• Inspection records and documentation maintained to meet internal, customer, and audit requirement.

THE BENEFITS OF BEING PART OF OUR TEAM

We believe that a healthy, supported team is key to our success. That’s why we offer a benefits package that prioritizes work-life balance, financial wellness, and overall well-being.

• Competitive compensation package
• Comprehensive group benefits package
• Employer-paid Health Care Spending Account
• Generous paid time off, including vacation and paid sick days
• Company-paid holiday shutdown from Christmas to New Year’s
• Company-matched RRSP plan

If you require accommodation during the recruitment process – we commit to providing a barrier-free experience for all candidates.

We would like to thank all applicants who apply, however, only those selected for an interview will be contacted.