IT Systems & Security Administrator

IT Systems & Security Administrator

Location : Pitt Meadows, BC – a scenic suburb of Metro Vancouver. Work Arrangement : Hybrid : 3 days / week in-office, 2 days remote, with the option to work fully in-office if preferred. Duration : Full Time. Reports to : VP People, Culture & Compliance.

About WISI

For nearly a century, WISI has delivered innovative, carrier‑grade video technology worldwide. Recognized as a Great Place to Work for seven years and a 2025 Best Workplace in Canada and BC, we’re committed to a supportive, inclusive, and high‑performance culture. Our headquarters in Pitt Meadows, BC offers a scenic, trail‑adjacent setting, away from the hustle and bustle of the city.

Role Summary

The IT Systems & Security Administrator safeguards WISI’s IT infrastructure, systems, and networks. This role ensures availability, integrity, and confidentiality of critical assets, supports business continuity, and drives compliance with ISO27001 : 2022. Working across departments including R&D, Finance, and Facilities, the Administrator combines technical expertise with a strong security mindset, process discipline, and a commitment to continuous improvement.

Key Accountabilities

• Infrastructure & Security Leadership : Own IT systems and security posture; manage budgets, upgrades, and integrations; partner with R&D for secure innovation.
• Compliance & Risk Management : Lead ISO27001 : 2022 lifecycle; implement policies and controls; use Drata for monitoring; deliver training and awareness.
• Security Operations : Manage firewalls, endpoint protection, IAM, and SIEM; conduct patching, vulnerability assessments, and incident response.
• Systems & Network Administration : Install, configure, and optimize servers, networks, and cloud environments; ensure uptime and secure connectivity.
• User Support & Continuity : Oversee Helpdesk SLAs; troubleshoot end‑user issues; manage backups and disaster recovery; support office technologies.
• Project Management & Continuous Improvement : Plan and deliver IT projects; reinforce a security‑conscious culture; act as secondary lead for core IT operations.

What You Bring

What we offer

We are an equal opportunity employer and a proudly diverse company. We do not discriminate based on race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, marital status, language, disability status, veteran status, or any other characteristic protected by law. We welcome applicants from all backgrounds and provide reasonable accommodations as needed to ensure an inclusive hiring process.

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