Restaurant Supervisor

Job Summary

The Restaurant Supervisor assists the Restaurant Manager and restaurant team in the achievement of the Restaurant Business Goals through effective implementation of specific operations support activities in the following areas, as assigned :

• Implement assigned Product / Service Quality and / or Cleanliness & Sanitation (C&S) Program.
• Implement assigned Crew Management activity.
• Implement assigned cost management activity.
• Manage operations of assigned Packaged Program (if any).

Essential Functions

Sales Target Achievement

Ensure achievement of shift sales target :

FSC Target Achievement

Effective implementation of Restaurant Operations Support activities in the areas of :

Prepare and update the following :

Manage shift and implement floor control standards consistently :

Profit Target Achievement

People Management & Development

Train, certify crew, crew trainers, and crew trainees.

Operational Administration

Non‑Essential Functions

Job Specifications

Education

At least a High School graduate.

Experience

At least 6 months experience as a Team / Crew Leader / Trainer in a quick‑service restaurant, any food service or retail operations, and / or equivalent combination of education & experience from which comparable knowledge, skills & abilities have been achieved.

Bona Fide Occupational Qualifications (BFQs)

Required Training, License & Certification

Essential Skills and Traits

Technical Competencies

Core Competencies : C.A.M.P. requirements

Essential Traits (as assessed using HR tool)

Behavioral Attributes (live the core values of the organization)

Non‑Essential Duties and Responsibilities

Other Qualifications

Physical Effort / Requirements

Work Environment

This job description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties, responsibilities may differ from the job description, and the other duties as assigned, may be part of the job.

If the position requires a college / university degree, it must have been issued by an accredited institution. Any degree issued by an institution outside the United States must include documentation validating the equivalency of the degree to the same degree in the United States to be considered acceptable for this company’s purposes.

Reasonable accommodation for people with disabilities may be requested by calling the hiring location.

This company is an Equal Opportunity Employer.

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