- Record and prepare minutes of meetings, seminars and conferences
- Determine and establish office procedures and routines
- Schedule and confirm appointments
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Compile data, statistics and other information
- Order office supplies and maintain inventory
- Greet people and direct them to contacts or service areas
- Set up and maintain manual and computerized information filing systems
- Type and proofread correspondence, forms and other documents
Computer and technology knowledge
- Google Docs
- MS Excel
- MS Word
- MS Office
Area of specialization
- Correspondence
- Reports and records
- Manuscripts, publications or theses
Work conditions and physical capabilities
- Work under pressure
- Tight deadlines
- Attention to detail
- Repetitive tasks
Personal suitability
- Ability to multitask
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Team player
- Accurate
- Client focus
- Reliability
Support for persons with disabilities
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
Support for newcomers and refugees
- Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
Support for youths
- Provides awareness training to employees to create a welcoming work environment for youth
Support for Veterans
- Recruits Veterans and other candidates with military experience through targeted hiring initiatives (for example : job fairs, outreach programs etc.)
Support for Indigenous people
- Facilitates access to Elders who can offer support and guidance to Indigenous workers
Support for mature workers
- Applies hiring policies that discourage age discrimination
Supports for visible minorities
- Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)