Analyst - Credit and Collections

As a Credit & Collections Analyst, you will be responsible for collecting and maintaining basic credit information. You will assist reviewing and verifying overdue accounts. You will contact customers to confirm outstanding payments and renew credit information to help minimize outstanding debts. Please note that this role follows a hybrid work structure and requires weekly in-person reporting to a designated EECOL branch location in Saskatoon, SK; Edmonton, AB; Regina, SK; or Winnipeg, MB, Canada

Responsibilities :

• Monitors past due invoices and make a high-volume of collections contacts via phone, e-mail, or customer portals.
• Works with the customer to determine root cause of dispute for unpaid or short-paid invoices. Identifies and documents detailed reason.
• Performs customer account reconciliations, including research of unapplied cash, and credits and unearned discounts.
• Evaluates collectability of unearned cash discounts, finance charges, small dollar invoices, etc. and performs write-offs of uncollectable amounts within their level of authority.
• Obtains appropriate credit information to rate credit worthiness of new and existing accounts within assigned portfolio.
• Works cross-functionally with sales, operations, finance, contract administration, and customer master administration teams to gather and review documents, including purchase orders, credit applications. And loads into contract tracking tool for approval by financial services management and partners.
• Reviews orders on credit hold by assessing credit worthiness of customers, including financial ratings, open invoices, in-process payments and backlog, and makes recommendations for order release to supervisor.

Qualifications :

#LI-RA1