Technical Writer

About the Role :

Grade Level (for internal use) :

08

The Role : Technical Writer

The Team : The technical documentation team designs and publishes user guides client communications and website content for S&P Global Market Intelligence. We are part of the product management team. Our content helps communicate the value of new S&P Global Marketplace products to the market and assists with client retention.

The Impact : As a Technical Writer you will be responsible for creating content that helps our clients maximize the value of our robust financial data content and delivery platforms including data feeds Cloud and API solutions. You will advocate for our customers developing a deep understanding of their business needs and use cases for our products and develop documentation that anticipates user questions and explains how to gain value from our products.

Whats in it for you :

You have the opportunity to directly influence our clients user experience with S&P Global Market Intelligence products by developing high-quality technical documentation. You will be part of a team that supports pre-sales efforts and collaborates with product management and our client service team to provide the best support possible for our customers.

Responsibilities :

Develop documentation plans for product and content releases

Produce user guides technical guides release notes database schema diagrams website content data glossaries and related content

Estimate plan and prioritize work to meet product delivery schedules and to ensure development of accurate content

Work closely with product managers product owners and Agile development teams during the development cycle

Develop effective working relationships and build consensus among multiple stakeholders

Work with sales support and product management to continuously improve content based on client and internal feedback

Contribute to monthly client newsletter and other client communications

Compensation / Benefits Information :

Base salary for this role will be based on the individuals geographic location as well as experience level skill set training licenses and addition to base compensation this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees please click here Our Benefits

What Were Looking For :

Basic Required Qualifications :

At least 2 years of experience in writing

Bachelors or Masters degree in technical communications English or related field

Clear concise writing style

Expert-level English grammar and mechanics

Sufficient technical acumen to work with database Cloud and API technologies

Ability to explain complex financial data concepts to multiple audiences

Excellent interviewing skills for eliciting information from subject matter experts

Primary tools : Microsoft Word Excel Adobe Acrobat Pro Visio LucidChart SnagIt SQL Server Management Studio Dreamweaver Adobe Experience Manager

Additional Preferred Qualifications :

Knowledge of financial industry accounting principles and financial concepts

Knowledge of HTML and website content management systems

Knowledge of relational database concepts and SQL query language

Experience with API and / or Cloud technologies

Experience with rapid and iterative software development methodologies (Agile preferred)

About S&P Global Market Intelligence

At S&P Global Market Intelligence a division of S&P Global we understand the importance of accurate deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions partnering with customers to expand their perspective operate with confidence andmake decisions with conviction.

For more information visit In It For You

Our Mission :

Advancing Essential Intelligence.

Our People :

Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values :

Integrity Discovery Partnership

Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits :

We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.

Our benefits include :

Health & Wellness : Health care coverage designed for the mind and body.

Flexible Downtime : Generous time off helps keep you energized for your time on.

Continuous Learning : Access a wealth of resources to grow your career and learn valuable new skills.

Invest in Your Future : Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs.

Family Friendly Perks : Its not just about you. S&P Global has perks for your partners and little ones too with some best-in class benefits for families.

Beyond the Basics : From retail discounts to referral incentive awardssmall perks can make a big difference.

For more information on benefits by country visit : Hiring and Opportunity at S&P Global :

At S&P Global we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.

Recruitment Fraud Alert :

If you receive an email from a domain or any other regionally based domains it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications interviews offer letters pre-employment training or for equipment / delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines fraudulent domains and how to report suspicious activity here.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race / ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability please send an email to : and your request will be forwarded to the appropriate person.

US Candidates Only : The EEO is the Law Poster discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Entry Professional (EEO Job Group)

Key Skills

Proofreading,Adobe Acrobat,Content Management Systems,Technical Writing,Visio,Microsoft Powerpoint,Sharepoint,XML,Confluence,Wiki Systems,Word Processing,Writing Skills

Employment Type : Full-Time

Experience : years

Vacancy : 1