Summary: Manager of Clinic Services is responsible for direct contribution of day to day tasks, supervision of on-site and virtual clinic service delivery.
This position is for an existing vacancy.
Reports to: Sr Manager Operations, Managing Director Location: GTA Responsibilities: Administrative Directly manage daily operations and staff of clinic on-site and virtually Collaborate with management and leaders in the organization Work closely with Project Management Office on project implementation, analytics and clinic efficiency Ensure compliance with Health and Safety procedures and practices Engage clinic staff, physicians, management, vendors and stakeholders to align with organizational priorities Establish, maintain, communicate and implement clinic and confidentiality policies Identify processes and methods to improve efficiency and service quality Continue to develop efficiency and productivity among all sites Manage and further develop utilization of electronic record and IT systems Assist and lead other relevant projects and duties Human Resource Work with staff to establish smooth and productive operations at clinic sites Ensure effective staff recruitment, training and performance Maximize physician, specialist, pharmacy and other allied health service delivery Communicate and engage with physicians, providers, vendors and patients Financials Work with accounting team to monitor operational efficiency and adhere to budgeted staff ratio and costs Identify and capture cost-saving opportunities in supplies and procurement process Coordinate with accounting to prompt and accurate account receivables Profit and loss responsibility for sites Provide management reports, insight and recommendations on a monthly basis Clinic Enhancement Articulate operational challenges and develop effective strategies for continuous improvement Provide clinical guidance and support to ensure patient safety and privacy Ensure long-term operational and organizational sustainability at clinic sites Qualifications: A minimum of 1 year management or team supervision experience - required Background in clinic operations – An Asset Excellent customer service and stakeholder engagement skills – An Asset Experience with EMR and primary health care setting – An Asset Valid driver’s license and access to reliable transportation – travel and driving required – to meet the needs of the business - Required Why Enhanced Care might be right place for you: Nominated for 2012 York Regions' Character Organization Award Winner of 2015 OPA's Collaborative Services Award Ongoing career training and development Powered by JazzHR
Manager of Clinic Services • Markham, ON, CA
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