Operations Manager

Job Description

Job Description

Operations Manager

Primary Location: On MV Isabelle X/ Saga-Company Vessels alongside Squamish, BC
Employee Status: Rotational

No. of Vacancy: 1

Company Operating Name: Bridgemans Crew Management Ltd.

Business Address: 342 Water Street, Vancouver, BC

Terms of Employment: Rotational schedule for three years with the possibility of extension

Language of Work: English

Wages/ Salary: $CAD (Hourly) 45.00/- to 55.00/-

Benefits Package offered: Vessel Protection and Indemnity Insurance

Contact Information:

The Company

Bridgemans Crew Management Ltd. provides flexible, full-service vessels for industrial workforce accommodation, logistics and ferry service at any location throughout the world. BSG customizes services to the exact needs and locations of clients, ensuring that solutions meet precise specifications, including logistics, crew transfers, housekeeping, catering and the fulfillment of all HSE requirements.

The Opportunity

The Operations Manager is responsible for overseeing the contractual obligations for the Floatel and direct liaison with clients within the established operational, health and safety, and other policies and procedures of the company.

Key Responsibilities

• Oversee the day-to-day operations of the accommodation and support vessels
• Providing coaching, leadership, and guidance to all department heads and managers
• Act as the primary liaison with all key project stakeholders (client, ship owners, shoreside operations team, subcontractors, etc.)
• Forecast requirements; assist in the preparation of budgets, schedule expenditures, etc.
• Complete budget analysis monthly and report on variances, taking corrective actions where necessary
• Work closely with the corporate head office
• Ensure the process is followed for contract management
• Guide department heads to ensure labour is managed efficiently and appropriately reflects client-planned manning curves
• Routine reporting per corporate and client requirements
• Work closely with the vessel owners' crew (deck and engine)
• Provide regular input and actively participate in all continuous improvement plans
• Maintain a safe, healthy work environment by ensuring operational HSE compliance, including compliance to HSE regulations and implementation of enhancement initiatives with the support of the HSE department
• Participate in the recruitment of new team members, selection, and onboarding
• Communicate job expectations and provide coaching and training
• Working with department heads, ensure that scheduled performance reviews are conducted for all crew members
• Prioritize the safety of crew members in all aspects of the operation
• Lead with strong safety leadership through desirable behaviors, attitudes, and mindset to further develop our culture of safety

Qualifications

• 1-2 years of experience in a hospitality operation (guest services, room management, and food & beverage)
• 3-5 years of previous experience in leading a project, preferably in the role of Operations Manager or Project Manager
• 1-2 years of experience in a hospitality operation (guest services, room management, and food & beverage)
• Knowledge of the technical functions and operational components of large format vessels, specifically Ro-Ro or passenger vessels
• Valid Marine First Aid and CPR
• Valid STCW-95
• Ability to pass a drug and alcohol test prior to hiring and potential random tests throughout employment without prior notice
• Excellent comprehension and command of the English language (written and verbal)
• Excellent organizational and time management skills

Working Conditions

• Constant standing and walking throughout the shift
• Frequent lifting and carrying up to 50 lbs
• Frequent kneeling, pushing, pulling, and lifting
• Occasional ascending or descending ladders, stairs, and ramps

At Bridgemans Crew Management Ltd., we believe that each employee contributes directly to our growth and success. We are committed to workplace excellence, safe work environments, and the communities where we work and live. Bridgemans Crew Management Ltd. hires on the basis of merit and is committed to Employment equity and development.