Application Analyst

Ledcor is seeking an Application Analyst to join our team and support the ongoing success of our Project Management Information System (PMIS). In this role youll gain hands-on experience with enterprise applications system processes and project management workflows while working alongside experienced professionals who will help you grow.

You will work closely with more experienced team members the Module Owner contributes to the accuracy and consistency of system processes and supports training efforts by helping prepare materials and monitor usage. This is an entry-level position designed to build foundational knowledge of PMIS Solution and business processes.

Join our team the True Blue team in Edmonton AB today!

Essential Responsibilities :

• Triage and respond to ServiceNow tickets for assigned PMIS modules ensuring timely and accurate resolution of user requests. Escalate complex issues and track progress to closure
• Perform regression testing using predefined cases maintain the test case library and contribute to user documentation and support logs. Identify common system issues document resolutions and support PMIS stability
• Execute defined system processes (e.g. ACS management UoM updates) under the guidance of the Senior Application Analyst. Conduct basic audits to monitor adherence to PMIS standards and flag inconsistencies
• Collaborate with the Senior Application Analyst to develop foundational knowledge of business processes and PMIS configurations that support operational needs
• Assist with creating and updating training materials participate in train-the-trainer sessions and help track user engagement and feedback
• Support training delivery by coordinating logistics and addressing basic user inquiries

Qualifications :

Work Environment :

Additional Information

The Ledcor Group of Companies is one of North Americas most diversified construction companies. Ledcor is a company built on a rich history of long-standing project successes.

Our workplace culture has been recognized as one of Canadas Best Diversity Employers Canadas Most Admired Corporate Cultures and a Top 100 Inspiring Workplace in North America.

Our competitive total rewards package provides compensation and benefits that support your physical mental and financial wellbeing. We offer exciting challenging work with opportunities to develop your skills and knowledge.

Employment Equity

At Ledcor we believe diversity equity and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals regardless of race color religion sex national origin sexual orientation age citizenship marital status disability gender identity Veteran status or any other identifying characteristic are encouraged to apply.

Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment inclusion and belonging.

Adjustments will be provided in all parts of our hiring process. Applicants need to make their needs known in advance by submitting a request via email . For more information about Ledcors Inclusion and Diversity initiatives please visit our I&D page .

Required Experience :

IC

Key Skills

Databases,IT Experience,Iis,SQL,.NET,Microsoft SQL Server,Visio,Epic,Systems Analysis,Oracle,Cerner,Application Support

Employment Type : Full-Time

Experience : years

Vacancy : 1