Location : Oakville, Ontario (On-site)
Company : Shelby’s Franchise Holdings Inc.
Reporting To : Senior Legal Counsel
Salary : $60,000 – $70,000 CAD annually
Vacation : 2 weeks
Benefits : Health benefits after 3 months of employment
Position Summary
The Office Manager is a trusted, high-accountability role reporting directly to the Senior Legal Counsel. This position acts as the central administrative and operational coordinator for the head office, ensuring that workflows, documentation, and office operations are organized, controlled, and executed to a high professional standard.
All administrative support related to Legal and general office functions flows through this role to ensure consistency, accuracy, and streamlined execution . The ideal candidate is detail-oriented, discreet, highly organized, and comfortable operating in a fast-paced, executive-level environment.
Key Responsibilities :
Office Operations & Workplace Management
- Oversee the day-to-day functionality of the head office to ensure a professional, well-run, and executive-ready environment
- Proactively manage office supply inventory (kitchen, washrooms, and common areas) to ensure uninterrupted operations
- Act as the point of coordination with external service providers, including cleaning services, and flag any operational issues
- Ensure workplace standards related to cleanliness, safety, and presentation are consistently maintained
- Take initiative to address urgent office needs when required to maintain business continuity
Legal & Administrative Support
Provide direct administrative support to the Senior Legal Counsel, including document preparation support, printing, filing, scanning, tracking, and record managementManage legal documentation and maintain structured physical and digital filing systemsEnsure all documentation is handled accurately, confidentially, and in accordance with internal processesFront Office & Reception Management
Serve as the first point of contact for the head office, managing visitors, deliveries, and inquiries in a professional mannerOversee incoming and outgoing mail, courier packages, and document shipmentsMaintain control over document and parcel flow to and from the officeGeneral Administrative Coordination
Coordinate shipping and receiving of documents and materials for the officeSupport internal stakeholders with administrative requests routed through the Senior Legal CounselAssist with scheduling, coordination, and internal logistics as requiredContribute to process improvement and administrative efficiency within the officeQualifications & Experience
3–5 years of experience in an Office Manager, Executive Assistant, or senior administrative rolePrior experience in a QSR, franchising, retail, or fast-paced corporate environment is strongly preferredProven ability to manage confidential and sensitive information with discretionStrong organizational and document management skillsProfessional communication skills (written and verbal)Comfortable working in an executive environment with shifting prioritiesProficiency in Microsoft Office (Word, Excel, Outlook) and standard office systemsSelf-directed, proactive, and detail-driven