Mental Health Counsellor

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:

• Impact
• Community
• Growth

Feel like you can make a difference? Good news, we saved you a seat!

Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact accessibility@dialogue.co.

Your role as Mental Health Counsellor

Dialogue is looking for a Mental Health Counsellor to take part in our mission to help people improve their wellbeing. Reporting to Etienne Bolze, Manager, Mental Health Therapists and Psychotherapists, your role will be to empower our patients to talk openly about their mental health and create an environment free of judgment.

Our Mental Health Counsellors are licensed and trained mental health counselling professionals. They hold a Master’s degree in a field relating to mental health, and belong to a professional order and/or college (e.g., social worker, psycho-educator, occupational therapist, sexologist, etc.). Mental Health Counsellors will work with clients using Solution-Focused Brief Therapy (SFBT): a goal-oriented approach that engages the clients strengths and knowledge of self in finding solutions to their problems. They will apply this clinical approach to a one-at-a-time counselling model.

Want to join our exceptional multidisciplinary team in an evolving industry? Good news, we saved you a seat!

What you'll be doing

• Conducting video consultations with clients presenting mental health-related symptoms
• Contributing to the continuous improvement of our mental health programs, clinical protocols and standards of practice
• Collaborating with our Case Managers who assist you in your administrative tasks, such as booking appointments and finding resources or information
• You will be responsible for patient safety in your member-facing role

We'd love to hear from you if you have

• Bilingual in French and English
• Master’s degree in the field of Mental Health or Human Relations (e.g., Social Work, Psychoeducation, Sexology, Occupational Therapy, Career Counselling, etc.)
• 2+ years of relevant work experience
• Must be a member of a professional order
• Comfortable with psychosocial assessments and mental health disorders
• Experience with or an affinity for short-term therapy
• Experience with or an affinity for the “one-at-the-time” counselling model
• Availability to work 32 hours per week, on days, evenings, and weekends
• The desire to work in an innovative and fast-paced environment
• Experience with solution-focused brief therapy (an asset)

Please note that as we serve customers across Canada, bilingualism is essential for this position. You may be required to communicate in French and English.

At Dialogue, your well-being is our priority

Taking care of others also means taking care of our team! Depending on your role and employment status, you could have access to the following benefits:

• Access to the Dialogue app and virtual mental health support for you and your family
• Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement
• 4 weeks vacation, 9 wellness days, and 1 volunteer day
• Hybrid work: 3 days/week in our Montreal or Toronto offices, excluding remote roles
• Work abroad up to 4 weeks/year
• Incentive plans, referral bonuses & RRSP matching
• Learning via Coursera, external training budget & mentorship
• Optional parental leave top-up