Talent.com
BGIS
Bilingual Scheduling DispatcherBGIS • Markham, ON, Canada
Bilingual Scheduling Dispatcher

Bilingual Scheduling Dispatcher

BGIS • Markham, ON, Canada
Il y a plus de 30 jours
Type de contrat
  • Temps plein
Description de poste

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at

SUMMARY

The Scheduling Dispatcher schedules, assigns and dispatches preventative maintenance and on-demand work orders to Technicians and contributes to optimal utilization of Technician resources through effective scheduling and assignment of work orders.

KEY DUTIES & RESPONSIBILITIES

  • Prepares and distributes Technicians’ daily schedules. Creates schedules that result in optimal utilization of Technician resources
  • Provides support to facility management operations projects by planning and scheduling Technicians’ to project work
  • Receives service requests from the call center and documents service request details into a work order
  • Assesses and assigns priority to the work order
  • Reviews service request requirements and assigns work orders to the appropriate Technician based on factors such as skill set, location, security clearance, availability, etc.
  • Monitors and follows up on work order progress to ensure timely completion
  • Prepares reports to assist in monitoring work orders and resource planning
  • Reviews Technician utilization and re-assigns work orders to ensure optimal utilization of all Technician resources
  • Other duties as assigned

Work Requirements

  • Must be able to work shifts, be on-call and be available to respond to emergencies

Knowledge & Skills

  • 1 to 3 years of dispatch, scheduling or customer service work experience
  • Ability to work well under pressure
  • Ability to prioritize work orders based on order of importance and impact
  • Ability to allocate work orders that result in optimal human resource utilization
  • Ability to understand service request requirements and assign work orders to appropriate Technicians
  • Computer proficiency in MS Outlook, MS Excel along with ability to quickly learn service management databases
  • Strong customer service orientation along with strong customer service skills and sense of urgency
  • Good communication skills
  • Understanding of and previous work experience within the facility management services organization, an asset

Licenses and/or Professional Accreditation

  • None required

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

Créer une alerte emploi pour cette recherche

Bilingual Scheduling Dispatcher • Markham, ON, Canada

Offres similaires

Flight Dispatcher

Porter Airlines Inc.Toronto, Ontario, Canada
Temps plein

A dispatcher, qualified as per CAR section 705.A Dispatcher, qualified as per CARs section 705.Porter Airlines flights in conjunction with the Pilot-In-Command, during Type A operations.Responsible... Voir plus

 • Offre sponsorisée

Senior Scheduler

PomerleauToronto
Temps plein

Prepare and submit the project baseline schedule according to the contract and specifications.Work with your team to maintain accurate schedules and clear communication, while staying focused on ev... Voir plus

 • Offre sponsorisée

Dispatcher

Seaboard Transport GroupNorth York, ON, CA
50 000,00 $CA – 60 000,00 $CA par an
Temps plein +1

At Harmac Transportation, we’re proud to be a leader in safe, reliable, and efficient transportation solutions.As the heartbeat of our operations, you’ll be the main point of contact for drivers—co... Voir plus

Deliver with Uber on your schedule

Uber eatsGeorgina, ON, CA
Temps plein +2

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your... Voir plus

 • Offre sponsorisée

Contract Administrator, Transportation

R.V. Anderson Associates LimitedToronto, ON, CA
Temps plein

Your difference is the difference.Do you love to develop and share great ideas? Do you believe your insights can drive people forward? Do you appreciate working with others and building on mutual s... Voir plus

 • Offre sponsorisée

Bilingual Customer Service Representative

Acushnet CompanyNewmarket, ON, CA
Temps plein

Acushnet Company is the global leader in the design, development, manufacture, and distribution of performance‑driven golf products.We proudly steward two of the most revered brands in golf – Title... Voir plus

 • Offre sponsorisée

Facade Cladding Estimator & Takeoff Specialist

Alumax Panel Inc.Aurora, York Region, CA
Temps plein

A leading supplier of architectural cladding materials is seeking an Architectural Estimator to play a key role in project estimation and takeoff for construction projects.Candidates will work clos... Voir plus

 • Offre sponsorisée

Packaging Operator

Stefanini North America and APACMarkham, York Region, CA
Temps plein

Packaging Operator for Markham, ON, Canada location (100% Onsite work).For quick Apply, please reach out to Tuhin Podder - call: 248 213 3659 / email: tuhin.Packaging Operator for Markham, ON, Cana... Voir plus

 • Offre sponsorisée

Scheduler

WebuildToronto, ON, CA
Permanent

Webuild is an international construction company of civil engineering pioneers who have been at the forefront of the construction business for 120 years.With over 92,000 employees worldwide represe... Voir plus

 • Offre sponsorisée

Dispatcher Assistant

UniUniToronto
Temps plein

UniUni, a North American leader in last-mile logistics, delivers tens of millions of parcels annually in Canada, from Coast to Coast, and is rapidly expanding across the United States.Founded in 20... Voir plus

 • Offre sponsorisée

Manager, Transportation Ops

Rogers CommunicationsToronto
Temps plein +1

We are committed to connecting Canadians through unique partnerships, our world‑class network and content Canadians love—and our innovative team is growing.We are looking for dedicated team members... Voir plus

 • Offre sponsorisée

Infrastructure & Capital Projects - Senior Scheduler, COM

Comtech GroupRichmond Hill
Temps plein

See the opportunities we have available today in our exciting portfolio of client programs and project.Infrastructure & Capital Projects - Scheduling IV, COM - (SCHED41.Share this job as a link in ... Voir plus

 • Offre sponsorisée

Lead Scheduler

SYSTRAToronto
Temps plein

SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group, a world leader in the design of transport infrastructures.SYSTRA Canada is an engineering and consultin... Voir plus

 • Offre sponsorisée • Nouvelle offre

JCS Contracting Telecommunication Rigger

JCS Contracting & Marketing LTD.Richmond Hill
Temps plein +1

Become a Telecommunication Rigger with JCS Contracting & Marketing Ltd, located in Richmond Hill, Ontario.Work full-time to assemble towers and enhance communication across Canada.This permanent ro... Voir plus

 • Offre sponsorisée

Slitter Operator

C-P Flexible PackagingAurora, York Region, CA
Temps plein

C-P Flexible Packaging is a successful and fast-growing essential manufacturing company that uses an impressive array of digital pre-press and wide-web flexographic printing capabilities and extrus... Voir plus

 • Offre sponsorisée

Bilingual Accounting Associate

BlueSky Personnel SolutionsMarkham, York Region, CA
Temps plein

Our client located in Markham is seeking a Bilingual Accounting Associate to join their collaborative and fast-paced team.This is a fantastic opportunity to take your accounting skills to the next ... Voir plus

 • Offre sponsorisée

Senior Transportation & Traffic Planning Lead

EgisToronto, Ontario, Canada
Temps plein

A leading engineering firm in Ontario is seeking a Senior Traffic Engineer to join its Transportation Planning team.Key responsibilities include managing multi-modal transportation projects, conduc... Voir plus

 • Offre sponsorisée

Bilingual Reconciliations Administrator

AvisoToronto, Ontario, Canada
Temps plein

We’re looking for a Bilingual Reconciliations Administrator to join our Operations team.Reporting to the Supervisor of Control Services, the Bilingual Reconciliations Administrator is responsible f... Voir plus

 • Offre sponsorisée

Library Technician - Onsite Circulation & Digitization

Marberg StaffingToronto, ON, CA
Temps plein +1

A recruitment agency is seeking a Library Technician for a specialized government library in north Toronto.The role involves circulation tasks, shelving library materials, and providing general lib... Voir plus

 • Offre sponsorisée

Planner and Scheduler

EllisDonToronto, Ontario, Canada
Temps plein

Planner & Scheduler – Responsibilities.You will be involved in the planning of projects as a member of the Pursuit team, reading and understanding the RFP bid documents (schedule‑related contractua... Voir plus