Group Tours Consultant

Duties and Responsibilities

Under the supervision of the Manager, the duties and responsibilities of the Group Tours Consultant include, but are not limited to, the following:

• Preparing quotes for group tours
• Answer clients' questions about prices, availability, and tours;
• Achieve growth and hit sales targets by successfully converting leads on a weekly, monthly and yearly basis;
• Review all open leads on a weekly basis and diligently perform follow-ups;
• Build and promote strong, long-lasting client relationships by responding in a timely manner to the clients’ questions and understanding their needs;
• Contribute to the Sales team targets accomplishing organizational goals;
• Create a detailed itinerary, negotiate the price with the supplier, and pricing the tour accordingly;
• Maintain awareness of new products and promotions;
• Follow set procedures and systems for Phone, Email communication with clients, suppliers, and other staff at Indus Travels;
• Ensure all data is entered as per standards in CRM and all leads are followed up in a timely manner;
• Review all client feedback and act on it, involving the Inside Sales Manager where necessary;
• Support and mentor your Sales support person to ensure clients are getting all information required to travel; and
• Coordinate with operations and flights department for Group bookings.