Talent.com
Team Lead, Personal Insurance
Team Lead, Personal Insurance019987 Hub International Insurance Brokers • Burnaby, BC
Team Lead, Personal Insurance

Team Lead, Personal Insurance

019987 Hub International Insurance Brokers • Burnaby, BC
Il y a plus de 30 jours
Type de contrat
  • Temps plein
Description de poste

Position Summary

The Team Lead will work closely with the Manager to ensure team members remain current with procedures, policies, and operational processes while fostering a culture of continuous improvement and service excellence. The role supports the identification and implementation of operational efficiencies and plays a key leadership role in executing operational, tactical, and strategic initiatives.

Key Activities

Team Development

  • Provide ongoing support and departmental training to employees as required
  • Maintain strict confidentiality regarding corporate and employee matters
  • Coach and mentor both new and experienced team members
  • Partner with employees to identify and improve performance gaps
  • Communicate and reinforce the corporate vision and departmental objectives
  • Lead by example, modeling professionalism, accountability, and service excellence

Operational

  • Serve as the day-to-day resource for employee inquiries related to technical matters, training, and change management
  • Continue to perform the duties of an Insurance Advisor to support team capacity and maintain current product and workflow knowledge
  • Assist with departmental problem-solving in the absence of the Manager or Supervisor
  • Foster positive employee and client relationships
  • Address client concerns and complaints effectively, escalating when appropriate
  • Contribute to overall office organization, efficiency, and workflow optimization
  • Ensure compliance with insurer requirements and BC Insurance Council regulations
  • Support and promote corporate initiatives within the team
  • Stay current on new systems, training updates, and procedural changes
  • Develop, update, and refine workflows as needed
  • Assist in implementing and reinforcing call center best practices

Additional Responsibilities

  • Support special projects as assigned
  • Prepare month-end reporting and reconciliation
  • Conduct audits to ensure accuracy and compliance
  • Perform other duties as assigned by the Manager

Qualifications

  • Minimum two (2) years of habitational experience supporting major carries
  • General Insurance Level 2 License (required)
  • Intermediate computer proficiency, including experience with insurance management systems and Microsoft Office applications
  • Exceptional customer service skills with a client-focused approach
  • Strong written and verbal communication skills

Our Culture Starts with You

  • We are looking for SELF-STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business

  • We want you to be INNOVATIVE and open to sharing your ideas

  • You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, & colleagues.

  • You are a TEAM PLAYER who positively impact those around them; We MOTIVATE each other to GROW TOGETHER

  • You work with a high degree of INTEGRITY and ACCOUNTABILITY

Department Account Management & ServiceRequired Experience: 2-5 years of relevant experienceRequired Travel: Negligible

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Créer une alerte emploi pour cette recherche

Team Lead, Personal Insurance • Burnaby, BC

Offres similaires

Cyber Insurance Specialist Leading Renewals and Client Advisories

Purves Redmond LimitedVancouver, Metro Vancouver Regional District, CA
Temps plein

Become a vital Cyber Insurance Specialist, managing client portfolios with emphasis on renewals and strategic market placements.Equip clients with actionable insights on cyber risk and your experti...Voir plus

 • Offre sponsorisée

Team Lead

LOUIS VUITTONVancouver, Metro Vancouver Regional District, CA
Temps plein

Louis Vuitton is seeking a motivated & client centric Team Lead to join our soon-to-be Oakridge team in Vancouver!.As a Team Lead you will be an ambassador of the Brand and will assist the Store Ma...Voir plus

 • Offre sponsorisée

Team Lead

Colliers Project Leaders | CanadaVancouver, Metro Vancouver Regional District, CA
Temps plein

At Colliers Project Leaders, we deliver capital project solutions to fulfill our clients’ needs across the built environment.The work we do makes a difference in communities and for the people who ...Voir plus

 • Offre sponsorisée

Remote Insurance Client Advisor with Leadership Path

Altig Organization- Globe Life AOVancouver, Metro Vancouver Regional District, CA
Télétravail
Temps plein

A leading insurance agency is seeking driven individuals to join as Client Advisors in Canada.This role offers a clear path to leadership while allowing you to provide meaningful insurance solution...Voir plus

 • Offre sponsorisée

Insurance Advisor — ICBC & Personal Lines

John Fleming Auto InsuranceBurnaby, British Columbia, Canada
Temps plein

You'll be the person clients rely on for their auto insurance, their home coverage questions, and the things that genuinely matter to them.Hands‑on, client‑facing work at an independent brokerage —...Voir plus

 • Offre sponsorisée

Remote Insurance Team Leadership Opportunity for Performance and Growth

AO NationVancouver, Metro Vancouver Regional District, CA
Télétravail
Temps plein

Step into leadership as a Remote Insurance Team Leader.Empower new agents while managing client relationships and enhancing team performance with flexibility.This full-time leadership role is tailo...Voir plus

 • Offre sponsorisée

Team Lead, Commercial Servicing

CMLS FinancialVancouver, Metro Vancouver Regional District, CA
Temps plein

Salary Range: $68,000 - $80,000 /yr.CMLS Financial, one of Canada’s largest commercial lenders, is looking for a Team Lead, Commercial Servicing to join our growing team.The Team Lead, Commercial S...Voir plus

 • Offre sponsorisée

Advisor, Personal Insurance (New Business)

WaypointVancouver, Metro Vancouver Regional District, CA
Temps plein

Advisor, Personal Insurance (New Business).Be among the first 25 applicants.Direct message the job poster from Waypoint.The Advisor, Personal Insurance plays a crucial role in responding to inbound...Voir plus

 • Offre sponsorisée

Remote Digital Insurance Advisor: Growth & Upsell

Western Financial GroupVancouver, Metro Vancouver Regional District, CA
Télétravail
Temps plein

A leading insurance firm is seeking a Digital Insurance Advisor to support personal lines sales and engage with customers.This remote role requires strong communication skills, sales support experi...Voir plus

 • Offre sponsorisée

Team Lead, WCB/LTD Appeals — Hybrid Leadership Role

BC Nurses' UnionBurnaby, Metro Vancouver Regional District, CA
Temps plein

A regional nursing organization is seeking a Team Lead for WCB/LTD Appeals to manage a dynamic team.The role involves providing leadership, overseeing complex cases, and ensuring efficient operatio...Voir plus

 • Offre sponsorisée

Personal Lines Level 2 Insurance Advisor

Insurance Brokers Association of BCVancouver, Metro Vancouver Regional District, CA
Temps plein

A leading insurance brokerage in Vancouver is looking for a dedicated individual to manage personal lines processing.This role includes building long-term client relationships, providing expert ins...Voir plus

 • Offre sponsorisée

National Practice Lead, Real Estate Insurance - delta

HUB International Canadadelta, bc, ca
Temps plein

We believe in protecting and supporting the aspirations of individuals, families, and businesses.We help our clients evaluate their risks and develop solutions tailored to their needs.We believe in...Voir plus

 • Offre sponsorisée

Insurance Services Manager — Lead Team & Service

London DrugsVancouver, Metro Vancouver Regional District, CA
Temps plein

A retail organization in Vancouver is looking for a Department Manager, Insurance Services to oversee the insurance department.This position involves supervising staff, ensuring compliance with reg...Voir plus

 • Offre sponsorisée

P&C Insurance Personal Lines Account Manager – Work from Home

Rise PeopleVancouver, Metro Vancouver Regional District, CA
Télétravail
Temps plein +1

P&C Insurance Personal Lines Account Manager – Work from Home.Be customer focused and respond promptly to inbound leads and questions while working from home.Demonstrate effective service skills by...Voir plus

 • Offre sponsorisée

New Business Sales Team Lead — Contractors Insurance

ZensuranceVancouver, Metro Vancouver Regional District, CA
Temps plein

A leading InsurTech company in Toronto is searching for a Team Lead - New Business.This role is ideal for individuals passionate about leadership and coaching within a fast-paced sales environment....Voir plus

 • Offre sponsorisée

Personal Lines Insurance Advisor Role

Co-operatorsRichmond, Metro Vancouver Regional District, CA
Temps plein

Become a crucial link in personal and specialty insurance solutions.This role focuses on sales, service, and client relations, enabling you to make a positive impact on your community.As an Associa...Voir plus

 • Offre sponsorisée

Personal Lines Insurance Advisor — Client-Centric Growth

ecl.vincere.ioVancouver
Temps plein

A leading insurance provider located in Vancouver is looking for a Personal Lines Insurance Advisor.In this full-time in-office role, you will consult with clients to assess insurance needs, develo...Voir plus

 • Offre sponsorisée

Order Services Team Lead

Eminence Organic Skin Carevancouver, bc, ca
Temps plein

West Broadway, Vancouver BC, Canada.Monday to Friday from 8am – 4:30pm PST.We value collaboration, both in-person and remotely.This position is classified as.Hybrid Work Program Policy, where this ...Voir plus