Bilingual Junior Collections Associate

Accountivity is hiring!

Job Title: Bilingual Junior Collections Associate
Location: York Region, ON
Job Type: Month Contract
Salary: $,/year

Our client in York Region, ON is actively looking for a Bilingual Junior Collections Associate to join their team.
Key Responsibilities:

• Liaise with customers and insurance representatives to provide updates and resolve inquiries
• Manage claim-related rebates and process them for finalized accounts
• Conduct regular follow-ups on total loss cases, including settlement updates, cancellations, and applicable refunds
• Prepare and verify calculations related to total loss settlements, ensuring any outstanding balances or refunds are correctly processed
• Finalize total loss cases by generating necessary documentation such as invoices and refund forms
• Organize and process incoming documents, including insurance cheques, invoices, and settlement letters
• Deliver a high level of service and support to clients throughout the claims process
• Support the collections team with additional tasks as needed

Qualifications & Skills:

• Bilingual in English and French (written and spoken)
• Post-secondary education (college diploma or university degree preferred)
• Strong interpersonal and decision-making abilities
• Excellent organizational and time management skills, capable of handling multiple tasks simultaneously
• Prior experience in insurance claims or a related field is considered an asset
• Availability to work flexible hours within the : AM to : PM timeframe

If you meet the above qualifications, please submit your resume. Please note that while we appreciate all applications, only those being considered will be contacted.