Talent.com
Member Service Representative (Part Time)
Member Service Representative (Part Time)FirstOntario Credit Union • Brantford, ON, Canada
Les candidatures ne sont plus acceptées
Member Service Representative (Part Time)

Member Service Representative (Part Time)

FirstOntario Credit Union • Brantford, ON, Canada
Il y a plus de 30 jours
Type de contrat
  • Temps partiel
Description de poste

Job Description

Job Description

Why FirstOntario?

  • Competitive compensation packages
  • Top-tier health and wellness benefits, including comprehensive benefits packages
  • Enhanced mental health benefits through SunLife and TELUS Health
  • Exclusive banking benefits
  • Up to $1000 per year towards professional development
  • Pension Plan
  • Company-wide Employee Volunteer program (Blue Wave Program)
  • Employee and Family Assistance Program

Job Overview

Provide prompt, efficient and courteous transactional sales and service to members. Proactively assist members to ensure that their needs have been met and refer to other staff, as appropriate. Assists with achieving the goals and objectives relating to business development as set forth by the Branch Manager.

Role

Sales :

  • Provide prompt, accurate, efficient transactional sales to members including, drafts, AFT, bill payments, direct debit, stop payments and bill payment setup.
  • Recognize and act upon appropriate opportunities to engage members in discussions to enhance their services with us through cross sells, or consolidation of business held with competitors, through appropriate referrals to other staff.
  • Utilize smooth referral process, whether for new or renewal business.
  • Perform retention activity (term maturities, etc.), when requested.
  • Track referral activity.
  • Actively contribute to campaign activity, as directed.

    • Service :

  • Apply our "Member First" principles and service standards with all members and prospective members.
  • Provide prompt, accurate efficient transactional service to members, including deposits, withdrawals, cheque cashing, member cards and pinning, cheque ordering and general statement inquiries.
  • Put member's, or prospective member's needs for service and attention before any administrative or operational work of your own.
  • Work with member to resolve inquiries and / or concerns. Refer to other available staff if "wait time" for other members may be compromised.
  • Process transactions for others as required.
  • Assist / relieve other positions with duties in the branch as required.

    • Operations :

  • Adhere to policies, procedures and standards.
  • Complete all work accurately and efficiently.
  • Balance cash daily or as instructed.
  • Act as joint custodian and / or combination holder, as required (ATM, night depository, Treasury etc.).
  • Perform custodian functions according to policy and procedures with respect to cash custody, safeguarding and securities. Place holds, messages etc. in line with policy.
  • Provide overrides and other such operational work within guidelines outlined in your "letter of authority".
  • Perform all audits, processes and proofing, as required.
  • Assist in the daily upkeep of the branch including filing, sorting, scanning, etc.
  • Complete sundry duties as required.
  • Consider health & safety as a primary concern to ensure the overall well-being of the department and members

    • Job Specifications :

  • Above average interpersonal and communications kills
  • Must be able to work well with a minimum of supervision
  • Must be capable of working as a team player, willing to assist other staff as required
  • Must have demonstrated service abilities and be able to identify member needs cross selling certain products and referring smoothly to others, as appropriate
  • Must be willing to learn and apply coaching
  • Must be flexible and prepared to work hours established to meet member service demands
  • Must have reliable and capable internet accessibility if remote shifts are required

    • Job Requirements

  • Grade 12 or equivalent
  • Previous cash handling and / or customer service preferred
  • Experience in MS Office is preferred

    • Interested in this role, but don't meet every requirement? We encourage you to apply! We know from experience that a candidate doesn't need 100% of the qualifications listed to bring incredible value to our team. We're actively seeking diverse backgrounds and perspectives to help make FirstOntario better. At FirstOntario, inclusion, diversity, and equity aren't just "nice to have" - they're essential to our success.

    Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.

    Créer une alerte emploi pour cette recherche

    Member Service Representative Part Time • Brantford, ON, Canada

    Offres similaires
    Licensed Hair Stylist - Northridge Plaza

    Licensed Hair Stylist - Northridge Plaza

    Great Clips • BRANTFORD, Ontario, Canada
    Temps plein +1
    Join a locally owned Great Clips® salon, the world's largest salon brand, and be one of the GREATS! Whether you're new to the industry or have years behind the chair…great opportunities await!!.Ful...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Work From Home - Sales Representative - 60k / Year

    Work From Home - Sales Representative - 60k / Year

    Spade Recruiting • Port Dover, Ontario
    Télétravail
    Temps plein
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Forum & Community Specialist - kitchener

    Forum & Community Specialist - kitchener

    Promising Talent Agency • kitchener, on, ca
    Temps plein
    Work from anywhere in Canada!!.At Synergy Advantage, we are seeking a Forum Sales & Community Engagement Specialist to represent two of our companies across relevant online forums and communities.T...Voir plus
    Dernière mise à jour : il y a 1 jour • Offre sponsorisée
    Member Experience, Program Leader

    Member Experience, Program Leader

    Your Neighbourhood Credit Union Limited • Kitchener, Sault Ste. Marie
    Temps plein
    Member Experience, Program Leader.Hybrid, Kitchener or Sault Ste.Location : Hybrid - Kitchener or Sault Ste.Reportsto : Director, Retail Operational Excellence. Hours : Monday-Friday 8 : 30-5 : 00.Are you ...Voir plus
    Dernière mise à jour : il y a 14 jours • Offre sponsorisée
    Team Lead (Part-Time) - Brantford

    Team Lead (Part-Time) - Brantford

    RCL - Reitmans Canada Ltd / Ltée • Brantford
    Temps partiel
    Canadian destination for plus-size fashion.As champions of body acceptance and size inclusivity, we stand as dedicated partners and advocates for our customers. We empower women to be fearless and e...Voir plus
    Dernière mise à jour : il y a 14 heures • Offre sponsorisée • Nouvelle offre
    Guitar Private Tutoring Jobs Brant and Norfolk

    Guitar Private Tutoring Jobs Brant and Norfolk

    Superprof • Brant and Norfolk, Canada
    Temps plein +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    General Manager — Lead Team, Guest Experience & Growth

    General Manager — Lead Team, Guest Experience & Growth

    Boston Pizza International, Inc. (Calgary) • Cambridge, Region of Waterloo, Canada
    Temps plein
    A leading casual dining restaurant in Canada is seeking a General Manager to oversee daily operations and ensure a great Guest experience. The ideal candidate will have exceptional communication ski...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Administrative Assistant Admin Work At Home - Part-Time Online Focus Group Panel

    Administrative Assistant Admin Work At Home - Part-Time Online Focus Group Panel

    ApexFocusGroup • Norfolk County, Ontario, Canada
    Télétravail
    Temps plein +2
    We're now accepting participants for focus group studies! You can earn up to $750 per week working part-time from home.Simply register to see if you qualify—no experience as an administrative assis...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Member Experience & Programs Lead

    Member Experience & Programs Lead

    Your Neighbourhood Credit Union Limited • Kitchener, Sault Ste. Marie
    Temps plein
    A community-focused credit union is seeking a Member Experience, Program Leader to enhance member engagement by implementing dynamic programs and initiatives. The ideal candidate will have a strong ...Voir plus
    Dernière mise à jour : il y a 14 jours • Offre sponsorisée
    Customer Service - Retail Sales Team Member

    Customer Service - Retail Sales Team Member

    VG Meats • Norfolk County, ON, CA
    Temps plein +1
    Quick Apply
    VG Meats is looking for a Retail Sales Team Member in Simcoe, ON!.The Retail Sales Team Member is responsible for all sales activities and sales associate job duties. greeting customers, answering ...Voir plus
    Dernière mise à jour : il y a plus de 30 jours
    ABA Instructor Therapist - Part-Time (Evenings / Weekends)

    ABA Instructor Therapist - Part-Time (Evenings / Weekends)

    Woodview Mental Health and Autism Services • Brantford
    Temps partiel
    A community health service located in Brantford seeks a qualified Instructor Therapist to provide Applied Behaviour Analysis (ABA) support to children with autism. The position involves working in c...Voir plus
    Dernière mise à jour : il y a 14 heures • Offre sponsorisée • Nouvelle offre
    Customer Service Representative - 50k-60k / Year - Work From Home

    Customer Service Representative - 50k-60k / Year - Work From Home

    Spade Recruiting • Port Dover, Ontario
    Télétravail
    Temps plein
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Team Lead (Part-Time) - Brantford

    Team Lead (Part-Time) - Brantford

    Reitmans • Brantford
    Temps partiel
    Canadian destination for plus-size fashion.As champions of body acceptance and size inclusivity, we stand as dedicated partners and advocates for our customers. We empower women to be fearless and e...Voir plus
    Dernière mise à jour : il y a 8 heures • Offre sponsorisée • Nouvelle offre
    Evening Food Service Coordinator

    Evening Food Service Coordinator

    Stanley Park Community Association • Kitchener
    Temps plein
    Do you want to make a real impact on food insecurity in your community?.Location : Outdoor Hut, Stanley Park Community Centre, 505 Franklin Street N. Join our team and help lead the Tiny Home Takeout...Voir plus
    Dernière mise à jour : il y a 14 heures • Offre sponsorisée • Nouvelle offre
    Hair Stylist - Northridge Plaza

    Hair Stylist - Northridge Plaza

    Great Clips • BRANTFORD, Ontario, Canada
    Temps plein +1
    Join a locally owned Great Clips® salon, the world's largest salon brand, and be one of the GREATS! Whether you're new to the industry or have years behind the chair…great opportunities await!!.Ful...Voir plus
    Dernière mise à jour : il y a 13 jours • Offre sponsorisée
    Singing Private Tutoring Jobs Brant and Norfolk

    Singing Private Tutoring Jobs Brant and Norfolk

    Superprof • Brant and Norfolk, Canada
    Temps plein +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Warehouse Team Lead - Hilton Foods

    Warehouse Team Lead - Hilton Foods

    Hilton Foods • brantford, on, ca
    Temps plein
    We’re working towards an ambitious future, one we want to build together with all our colleagues.This is why we are looking for an exceptional. As a key member of the Canadian Team, the.Warehouse Op...Voir plus
    Dernière mise à jour : il y a 1 jour • Offre sponsorisée
    Part Time Crew

    Part Time Crew

    Wendy's • Simcoe, On
    Temps partiel
    We're looking for outgoing and energetic Part-Time Crew Members.Crew Members provide a level of customer service that exceeds our customer's expectations. This includes making and serving gr...Voir plus
    Dernière mise à jour : il y a 8 heures • Offre sponsorisée • Nouvelle offre