Job Title : Infrastructure Technical Support Analyst
Location : Toronto, ON
Type : Contract – 12 months (with a strong possibility of becoming an ongoing contract)
Starts : January 2012
Our client is seeking an experience individual to work with their current team in a large Enterprise environment that supports multiple platforms with over 22,000 users. The successful candidate for this role will have a strong networking background and experience working with Linux (RedHat) operating systems (administration). In addition the role requires strong understanding of overall IT Infrastructure and experience working with SQL Dbase and OpenSource tools.
Role
Infrastructure :
- Monitor the Infrastructure and insure Systems availability using a variety of OpenSource tools
- Review Infrastructure resource performance
- Insure the Alert and escalation process, policies and procedures are being met
IT Asset management
Utilize the Asset management tool (OpenSource tools) and provide administration process and coordination with sites for tool usage and deploymentPerform Server room management by maintaining server room best practices and procedural documentationIdentify new needs and additional practices and proceduresServer room activities
The successful candidate will be comfortable and experienced at working within a server room; experienced at supporting, configuring and managing infrastructure monitoring tools.Support, configure and manage IT Asset management tool.Responsible for server room documentation, practices and changes.Providing technical couching and training to sites & regional teams for the infrastructure monitoring and asset management tools.Required skills
Education : Relevant post secondary education is requiredExcellent communications and interpersonal skills; professional, outgoing, positive personalityMinimum of 3, preferably 5 years of IT experienceUnderstanding of IT Asset Management processes & overall IT Infrastructure in a large Enterprise environmentPractical hands on Windows and especially Linux Red Hat administration skills & experienceGood Networking background skills (TCP IP, DNS, VLANs, etc) with a good knowledge of LinuxGood understanding of data center infrastructure and practices.Possesses an IT Asset management and inventory backgroundPossesses MySQL database administration knowledgePossesses good SNMP and web systems knowledgeStrong experience in open source toolsStrong research and analysis toolsFamiliar with server virtualization (VMware) is an assetVB Scripting knowledge considered an asset