Technical Support Engineer

We are currently recruiting for a Technical Support Engineer   for an OEM client in Guelph. As the Service Advisor, you will be responsible for handling various requisitions and inquiries with regards to technical support / troubleshooting, parts and servicing, warranty and customer issues .

This is a great opportunity to join a well established company that offers competitive salary + commission, benefits and most importantly a great company culture!

Responsibilities Include (but are not limited to) :

Telephonic support

Providing customers with technical documentation

Supporting continuous improvement and building on existing customer relationships

Part sourcing

Project management & coordination

What We Need From You :

3+ years of field work experience

Ability to understand various technical drawings (hydraulic, mechanical & electrical)

Excellent communication skills

Proficient with MS Office Suite

Strong technical knowledge

We are recruitment industry leaders committed to quality service, integrity, respect and equal opportunity.  Accommodation is available to all applicants upon request throughout our recruitment process. Please contact us at [email protected] or 1-877-682-8889 x223 if you require accommodation.  We will work with all applicants to accommodate their accessibility needs.  By applying for this position you are consenting to receive electronic messages related to the consideration of employment through itec group and its clients.  Should you wish to stop receiving electronic communications at any time, simply let us know at [email protected]