Manager, Systems Integration

Overview

SKYTRAC is a leader in transforming aviation communication through cutting-edge satellite and cellular technologies. Trusted by operators, OEMs, and organizations worldwide, SKYTRAC serves over 800 customers across all aerospace sectors. Our Low Earth Orbit (LEO) satellite solutions are redefining connectivity and reshaping the future of aviation.

SKYTRAC is seeking an experienced Manager, Systems Integration to be based in our Kelowna, BC office reporting to the Senior Manager, Customer Integration. This role is responsible for leading the development and integration of technical solutions that enable SKYTRAC’s products and services on customer aircraft ensuring customer-specific product features are developed, certified, and technical issues resolved. The manager brings broad expertise across embedded and enterprise software, certification, customer-specific configuration, and flight data monitoring, and leads cross-functional technical teams and collaborates closely with internal stakeholders to ensure successful customer delivery – with accountability at every step, driving value swiftly, and delivering speed with precision.

Strategic Initiatives

• Ensure rapid and reliable delivery by capturing customer requirements upfront, streamlining handoff processes, and actively managing day-to-day execution risks
• Drive continuous improvements in delivery execution, through cross-functional collaboration and operational feedback from active customer programs
• Lead the operational delivery of customer-specific technological solutions that integrate SKYTRAC products to meet unique customer use cases
• Oversee the design, integration, and validation of tailored solutions that encompass avionics, communication, and data management systems
• Identify recurring execution issues and lead improvements to processes, workflows, and delivery practices in collaboration Engineering and Operations
• Conduct structured execution and delivery reviews during execution to ensure timely decisions, corrective actions, and clear ownership
• Align internal teams to ensure swift service delivery and timely capture of service revenue

Technical Solutions Development and Integration

People Management

Cross-Functional Collaboration and Problem-Solving

Process Improvement and Communication

What You Bring

Candidate Must Have’s

This will make you stand out

At SKYTRAC, we are a dynamic team of passionate experts. We are driven and dedicated; we take ownership of our work, and we are committed to delivering results. We value individuals who are proactive, take initiative, and demonstrate a high level of professionalism and integrity in everything they do. We thrive in a fast-paced, ever-evolving environment, embracing challenges with agility. Our commitment to growth and development has made us the trusted subject matter experts we are today.

We offer :

This position is for an existing vacancy within our Customer Integration team.

The salary range for this role is $140 000 – $160 000 CAD. The range posted is a guide and may not represent the compensation offered to the successful candidate. Compensation is based on the skills, knowledge, experience, and qualifications brought to the role.

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