Responsibilities include but are not limited to the following :
- Collaborate with project sponsors, operational teams, and cross-functional teams to conduct various change management assessments.
- Collaborate with Program Manager and Senior management to develop project schedule plans and strategies, estimate resource requirements, develop, and monitor work plans for completion of change management work.
- Contribute to risk and issues management identification and response strategies.
- Engage and assess key stakeholders. Develop a stakeholder analysis.
- Conduct change impact and change readiness analyses and develop a resistance management plan.
- Develop and implement comprehensive change strategies and plans that include communication strategies, schedule, training plans, and materials. Facilitation or delivery of training may be required.
- Regularly collaborate with managers and senior leadership on the status and progress of the change plan, as well as identify issues, risks, opportunities, and barriers relating to change management functions.
- Communicate timely and appropriate information to all stakeholders and audiences throughout the duration of the project / program. This may include planning and facilitating meetings to various levels of leadership.
- Develop key performance indicators to measure the success of the adoption. Initiate or perform baseline measures and monitor change progress.