Canna Cabana is actively seeking Part-Time Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.
Duties and Responsibilities :
- Provide assistance to store management in supervising and facilitating the daily operations of the store
- Oversee the responsibilities of the Store Manager in the absence of SM or ASM
- Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
- Provide direction, guidance and instruction to all store associates as required
- Ensure store conditions are consistently upheld to established standards
- Assist in ensuring staffing levels adequately meet business needs, only when requested
- Be the sales and customer service leader / role model in the absence of SM / ASM
- Greet and assist customers in a way that models exemplary conduct to other staff
- Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
- Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
- Ensure that all health, safety and security regulations are adhered to and required standards are met on shift
- Achieving sales target and store level KPI’s
- Ensuring employees on shift are actively pursuing sales goals
- Oversee and assist in inventory management and be accountable for the inventory processes on shift
- Other duties as required
Qualifications :
Must already have, or be able to quickly obtain, CannaSell SK certification before first day of workCompletion of high school and College / CEGEP / vocational or technical training requiredMust provide a copy of clean Criminal Background Check prior to start date.Demonstrated sales and service orientation requiredMinimum of 2 years work experience in the retail industry required, Cannabis industry experience preferredExcellent time management and prioritizing skills requiredDemonstrated ability to train and motivate staff requiredSkills to monitor and lead by example as requiredAbility to work any shift based on business needs, Monday to SundayAbility to work nights, holidays and weekends and different locationsBasic office administration skills requiredHigh level of proficiency with Microsoft Office productivity suiteHighly effective teamwork skillsAble to effectively communicate both verbally and in writing with individuals at all levels of the organizationStrong customer service and troubleshooting skillsWell-defined sense of diplomacyExcellent teamwork and team building skillsThorough understanding of applicable health and safety legislationProfessional, responsive, and positive work attitude is essentialJob Types : Part-time, Permanent