Directeur Commerce Unifié-Unified Commerce Director

The Unified Commerce Director is responsible for the vision, planning, implementation, and evolution of Groupe Amiel's omnichannel ecosystem. He or she ensures the consistency and integration of customer experiences, operations, and technologies across all touchpoints—e-commerce, stores, customer service, and digital platforms.

He or she will play a key role in deploying the unified commerce solution (Magento 2) and continuously improving business processes related to sales, customer experience, and omnichannel execution.

Looking to the future, we are embarking on a digital transition integrating advanced technological tools, including artificial intelligence, to enhance the customer experience.

Primary responsibilities

Strategic leadership

• Promote the vision of unified commerce within the organization.
• Manage an omnichannel roadmap aligned with business priorities.
• Ensure consistency between e-commerce, store, CRM, marketing, and customer service strategies.

Platform and project management

Optimizing the customer experience

Performance and analysis

Interfunctional collaboration

Required skills and qualifications

Personal profile

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Information Technology

Industries

Retail

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