Assistant Store Manager

Job Description

We are currently looking for a motivated individual to join our team in Ottawa, ON. As Assistant Branch Manager, you will work under the direction of the Branch Manager. You will manage a team, oversee day-to-day operations and ensure that exceptional customer service is delivered while meeting corporate objectives.

What you’re responsible for:

• Promoting a welcoming and safe workplace;
• Applying environmental and Health & Safety rules and procedures;
• Assist the Branch Manager with monthly Health & Safety audits;
• Supervise daily operations such as scheduling, sales and production targets;
• Support employees by participating in daily tasks and operational initiatives;
• Assist the Branch Manager in employee communications.
• Work in collaboration with various internal partners in the follow-up and application of business processes;
• Carry out, with the Branch Manager, quarterly evaluations of hourly employees;
• Perform various administrative tasks (cash deposits, employee payroll, schedules, etc.);
• Support the Branch Manager in the process of recruiting, welcoming and integrating new employees;
• Act as ambassador in any organizational change and play an active role in the roll-out to your branch.

Qualifications

To join our team:

• You have a minimum of three (3) years' experience in customer service;
• You have a minimum of one (1) year experience in a management role;
• You have a college or university diploma;
• You have experience in retail or automotive sales (preferred);
• You are able to empower employees;
• You are able to successfully delegate tasks and follow up;
• You are a problem solver;
• You are collaborative and team-oriented;