Case Management Coordinator

Unit Summary

The Ability and Attendance team within Health, Safety and Wellness at Hamilton Health Sciences is accountable for the disability management, accommodation, return to work and attendance management processes through an effective incident capture, triage and response process and for providing the supports necessary to enable reasonable and regular attendance at work by all staff.

Position Summary

The Case Management Coordinator is responsible for the adjudication of disability benefits for employees who are absent due to non-occupational illness or injury. They will support employees who are absent from work related to illness or injury, ensuring that they stay connected with the workplace and have sufficient information about the process, roles and responsibilities, supports and available resources, and will enable return to work through reasonable accommodation as needed. The Case Management Coordinator provides assists the Case Managers and leaders to facilitate early return to work and modified work programs as appropriate.

Schedule Work Hours

Monday to Friday; days (some flexibility may be required to support various shifts)

Qualifications

1. Certified Disability Management Professional or Certified Return to Work Coordinator designation (or working towards)2. Diploma or degree in related field (ie. Human Resources, Occupational Health and Safety, Labour Relations, etc)3. 1-3 years or more of experience in disability management4. Knowledge and proven understanding of the Ontario Human Rights Code, Employment Standards Act and Workplace Safety and Insurance Act5. Experience working in a large, diverse, highly unionized environment with the understanding of multiple Collective Agreements6. Excellent analytical and report preparation skills7. Knowledge of best practice in disability management and return to work8. Creative problem solver with the ability to interact with individuals in a high-performing work culture9. Excellent communication and interpersonal skills with proven ability to build trust at all levels of the organization; excellent relationship-building skills, influential and persuasive communication skills10. Excellent listening skills and capacity for empathy while maintaining a professional relationship11. Demonstrated passion for healthcare which will result in an active role as change agent driving our organization’s performance12. Ability to develop partnerships and achieve results through others using motivation principles and negotiation skills; ability to work collaboratively within HHS and across partner institutions13. Strong results orientation and an enthusiasm to work through a system with multiple challenges14. Knowledge and experience working within a structured approach of program development15. Demonstrated ability to manage own work effectively and independently16. Working knowledge of MS Office, Internet, e-mail and HRIS applications is required.

Hamilton Health Sciences fosters a culture of patient and staff safety, whereby all employees are guided by our Mission, Vision, Values, and Values Based Code of Conduct. Hamilton Health Sciences is a teaching hospital and all staff and physicians are expected to support students and other learners.

To be considered for this opportunity applicants must apply during the posting period. All internal and external applicants may ONLY apply via the Careers website. This job posting is for an existing vacancy.

Hamilton Health Sciences is an equal opportunity employer and we will accommodate any needs under the Canadian Charter of Rights and Freedom, Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact Human Resources at 905-521-2100, Ext. 46947 for assistance. If the applicant requires a specific accommodation because of a disability during an interview, the applicant will need to advise the hiring manager when scheduling the interview and the appropriate accommodations can be made.

This competition is open to all qualified applicants, however, qualified internal applicants will be considered first. Past performance will be considered as part of the selection process. If you are a previous employee of Hamilton Health Sciences, please note: the circumstances around an employee's exit will be considered prior to an offer of employment. Proficiency in both Official Languages, French and English, is considered an asset.