user support technician

2437039 ONTARIO INC.
Brampton, ON, CA
34 $ / heure
Permanent
Temps plein
  • Education : Secondary (high) school graduation certificate
  • Experience : 1 year to less than 2 years

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Work Term : Permanent
  • Work Language : English
  • Hours : 40 hours per week
  • Il y a plus de 30 jours
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