Account Manager - Pulp & Paper

Account Manager - Pulp, Paper, Wood and Fibre

Join the largest supplier of automation and reliability solutions in our region. Discover what we can offer you and be the voice that cultivates innovative ideas to help industry thrive in Eastern Canada.

What You Bring To The Table

• Client Account Management
  1. Ensure and prioritize client satisfaction through exceptional service delivery.
  2. Proactively engage with clients to understand their business objectives, challenges, competition, and budgetary processes.
  3. Build trusting relationships with stakeholders at all levels of an organization.
  4. Plan and execute growth strategies tailored to individual client needs.
  5. Analyze and understand our position with clients.
  6. Document and showcase delivered customer value and successes.
• Funnel Management
  1. Proactively engage in continuous prospecting, generating new opportunities, and conducting thorough qualification.
  2. Progress opportunities through different stages of the sales process.
  3. Manage diverse types of business opportunities.
  4. Conduct accurate and insightful sales forecasting, providing valuable insights for strategic planning and decision‑making.
• Sales Process
  1. Qualify and develop customer opportunities by identifying customer pain points and critical results to achieve.
  2. Utilize the PPVVCC Approach.
  3. Employ consultative selling techniques, actively engaging with clients to understand challenges and collaboratively recommend solutions.
  4. Successfully close sales by addressing objections and guiding clients through the decision‑making process.
• Information Management
  1. Keep our CRM up to date following established procedures and standards to maximize sales efficiency and facilitate collaboration with the team.
• Effective Leadership
  1. Create a collaborative environment with internal and external teams.
  2. Increase visibility and awareness of products and services to maximize sales growth.
  3. Assist with digital marketing campaigns and social media content.
  4. Achieve individual and team sales goals using customer‑focused engagement strategies.

Essential Skills And Qualifications To Be Successful

• Minimum of 3 years of experience in the industrial B2B market.
• Strong technical aptitude and experience in industrial applications.
• Willing and able to travel with no restrictions.
• Curious, adept at learning new technologies.
• Ability to cultivate lasting business relationships.
• Exercise influential leadership.
• Analytical, problem‑solving, and strategic mindset that applies to all scopes of projects and issues.
• Highly motivated and innovative with an entrepreneurial work ethic.
• Customer‑centric mindset, making customers and their needs a primary focus.
• Written and verbal communication skills in English.
• Written and verbal communication skills in French would be considered an asset.

Work Location

Kirkland, QC, travel required. Hybrid, possibility of occasional telework.

About Us

Laurentide’s purpose is To Help Industry Thrive in Eastern Canada. More than words, our values compel us to think differently, act with integrity, and shape our future accordingly. It is through Customer Centricity, Collaboration, People Matter, Hunger & Passion, Health, Safety & Environment, and Trust & Reliability that we: Empower People. Advance Industry.

In accordance with Bill 96, this job requires English proficiency to serve clients in Atlantic Canada and interact with US suppliers, ensuring effective communication and operational efficiency.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Sales and Business Development

Industries

Industrial Machinery Manufacturing