Service Program Manager

Overview

WHAT'S IN IT FOR YOU

Benefits :

• Compensation : $112,000 - $154,000 CAD annually
• Annual Performance-Based Incentive Bonus
• 5% RRSP match
• Stock purchase plan
• Starting 3 weeks of vacation
• Benefits package (health and dental) + $600 health spending account
• Half-Day Fridays
• Continuous learning and career growth with global mobility opportunities
• A chance to contribute to something bigger - advancing the future of healthcare through automation

Role Summary

We are seeking an enthusiastic, highly skilled Service Program Manager to lead a dynamic team of Project Managers and Coordinators. This individual will own a global service program portfolio from purchase order to final customer acceptance, ensuring delivery excellence, financial performance, and customer satisfaction. The role requires strong leadership, strategic thinking, and the ability to communicate effectively across all levels of the organization, including executive leadership. Occasional travel and the ability to build trust-based relationships with customers are essential.

Responsibilities

Customer Engagement

Financial & Operational Management

Strategic Leadership

Business Development

Qualifications

Education

Experience

Key Attributes

Health, Safety & Environmental

All employees have the responsibility to work in a safe manner and report any health, safety or environmental concern to their manager or supervisor in a timely manner.

Health, Safety and Environment include :

Compliance and Safety

If you're excited about this role, but do not meet all the qualifications listed above, you are still encouraged to apply

Why YOU should join our ATS Life Sciences Systems team : We value our PEOPLE - The foundation of a great company is having the best team which is why we continuously work to develop, engage,empowerand energize our people. The best people want to work with the best team - the best teams are diverse and inclusive teams.

What we do MATTERS - our Life Sciences projects contribute to improving the lives of people around the world! ATS has made a commitment to be carbon neutral by 2030! INNOVATION and PROBLEM SOLVING is at our core - Our pursuit of continuous improvement in everything we do. Our focus is on building diverse teams, stimulating innovation by challenging conventional thinking, encouraging fresh ideas and promoting creative problem-solving We prioritize internal GROWTH & DEVELOPMENT - ATS offers endless opportunities for professional growth and development – with a tuition reimbursement program, individual development programs and a commitment to promoting from within - there is space for you to grow your career at ATS! We offer COMPETITIVE Total Rewards - Competitive starting salaries, overtime pay eligibility, paid vacation, Employee Incentive Bonus program, comprehensive health and dental benefits including Lifestyle Spending Account, 5% RRSP matching program and optional Employee Share Purchase Program

The compensation offered will be based on the local job market and may vary depending on factors such asthe job-related knowledge, skills, experience of the selected candidate, as well as other objective business considerations. Subject to these considerations, the total compensation package for this position may also include other elements, such as an annual cash incentive in addition to a full range of medical, retirement, and / or other benefits. Details of these benefits will be provided when the selected job candidate receives an offer of employment.

A place to BELONG : We celebrate our differences and ensure that all employees have equal opportunities for growth and development. We believe that diversity of thought, background, and experiences is essential for our success and innovation.

This rolerepresentsan existing vacancy within the organization.

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