Advanced Employee First Aid and Patrol Dispatch

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
  

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary:

Come to work at a world-class resort and join our Patrol team in a unique leadership position. The Advanced: Employee First Aid and Patrol Dispatch role provides oversight of our Patrol Emergency Dispatch function and the Employee First Aid Room, while also acting as a liaison with the Stay All Season Physiotherapy Program. This position plays a critical role in supporting our patrollers, ensuring operational excellence, and helping staff navigate injury claims.

This role is operations-focused and requires hands-on involvement in dispatching, particularly on Saturdays and in the absence of a scheduled dispatcher.

Job Specifications:

• Starting Wage: $22.00/hr - $28.43/hr
• Employment Type: Year Round
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age
• Housing Availability: No

Job Responsibilities:

• Dispatch Function
  • Standardize dispatch operations across both mountains
  • Develop and deliver training, procedures, and standards
  • Audit dispatch work to ensure consistency and quality
  • Provide operational coverage as a dispatcher on Saturdays or when required
  • Create a clear career progression pathway for dispatch staff
  • Drive innovative initiatives to modernize the dispatch function
• Employee First Aid Room Oversight
  • Learn and oversee all aspects of First Aid Room operations
  • Train modified-duty patrollers as First Aid Room Attendants
  • Serve as a communication conduit and support for First Aid Room staff
  • Ensure consistent staffing and scheduling coverage
  • Lead hiring, discipline, and termination decisions for dispatch and First Aid Room staff
• Liaison & Claims Support
• • Act as the bridge between the Employee First Aid Room and the Stay All Season Physiotherapy Program
  • Support patrol employee claims and assist with return-to-work coordination

Job Requirements:

• Leadership and operational experience in patrol, dispatch, or emergency services
• Familiarity with dispatch systems and/or medical program oversight preferred
• Strong organizational and communication skills
• Ability to train, mentor, and support modified-duty staff
• Knowledge of workplace injury claims and return-to-work programs is an asset
• Willingness and ability to work directly in dispatch on Saturdays

The expected pay range is $22.00/hr - $28.43/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 512008
Reference Date: 10/09/2025
Job Code Function: Mountain Safety