Temporary with the possibility of becoming permanent
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.
Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.
A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.
Ready to Make an impact?
The Front End Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee and customer engagement. They are fiscally responsible for the operation of the department and will manage budgets, labour costs, inventory control, product presentation and merchandising while adhering to all protocols, procedures, policies and other programs and initiatives.
Here’s where you’ll be focusing :
People Leadership
- Create a coaching and development culture for all store employees that embraces a passion for food
- Demonstrate outstanding leadership while serving as a role model
- Manage direct reports including selection, orientation, training and development, performance management, succession planning and compensation
- Manage store operations and communicate requirements / changes to department employees as required
Customer Offering
Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profitProvide superior customer service to meet customer needsDemonstrate exceptional product knowledge, including awareness of product changes, promotions, and seasonal trendsOrder, receive, organize, rotate, merchandise and present products and stock in accordance with company standardsPolicy / Regulatory Adherence
Ensure all applicable company policies and procedures are communicated and adhered to by employeesEnsure that Occupational Health & Safety, Food Safety, and other regulatory requirements and procedures are implemented and maintainedMaintain a thorough understanding of all relevant company programs and attend training as requiredFinancial
Balance cash office according to company policies and proceduresManage the department budget and ensure the department achieves all financial targets and maximizes sales and margins, including appropriate sales forecasting, variance analysis and correction, and labour cost controlPersonal / Professional Development
Thorough understanding of all relevant company programs; attend training as requiredKeeps abreast of local competitor activity, industry trends and makes recommendations on internal pricing, promotions, and product policiesEmployee Engagement
Act as the employer of choice by actively supporting an environment of employee engagementInitiate, support, participate and lead community and charitable events and activities.Other Duties
Coordinate maintenance of department equipment and repairsProvide feedback for continuous improvementMaintain a clean and safe working environment as per Company requirementsOther duties as requiredWhat you have to offer :
Minimum 18 months of retail store experience, front-end department experience preferredHigh School DiplomaFull knowledge of total store and department operationsExperience reading and analyzing financial reports, and experience in developing and adhering to budgetsProficiency in Microsoft Office SuiteAbove average communication skills (oral and written)Ability to work independently in a fast-paced environmentWe offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better – physically, financially and emotionally.
We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure that you are paid fairly and competitively.
Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque :
Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.Access to Virtual Health Care Platform and Employee and Family Assistance Program.A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.Learning and Development Resources to fuel your professional growth.Parental leave top-upPaid Vacation and Days-offWe are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.