LPN, Client Care Manager

Job Description

Job Description

LPN, Client Care Manager - Annapolis Valley

Location : Annapolis Valley, NS (Office in Berwick)

Earth Angels Home Care is dedicated to providing high-quality, personalized home care services that enhance the well-being and satisfaction of our clients. We are seeking a compassionate, proactive, and clinically skilled LPN, Client Care Manager to join our team in the Annapolis Valley, with our office located in Berwick. This role is crucial in ensuring seamless service delivery, fostering strong client relationships, and upholding our commitment to excellence within the region.

Position Summary

As an LPN, Client Care Manager at Earth Angels Home Care, your primary responsibility is to oversee the delivery of high-quality, personalized home care services to our clients within the Annapolis Valley region, leveraging your Licensed Practical Nurse expertise. You will serve as the central point of contact and coordination for clients and their families, ensuring client satisfaction, regulatory compliance, and actively contributing to the growth and positive reputation of the agency. You will report to the Branch Manager and work collaboratively with the Caregiver Manager and Scheduler & Administrator to deliver exceptional care.

Key Responsibilities

I. Client Onboarding & Assessments

• Conduct initial and ongoing comprehensive assessments of clients' needs, including performing in-home visits to understand their living environment and specific requirements within the Annapolis Valley.
• Develop, document, and implement individualized care plans in active collaboration with clients, their families, and the interdisciplinary care team, incorporating clinical considerations as an LPN.
• Provide clear and supportive guidance to clients and their families regarding available services, the care planning process, and their rights and responsibilities.

II. Clien t Relations & Support

III. Care Team Collaboration

IV. Quality Assurance & Compliance

V. Service Coordination

VI. Client Retention & Growth

VII. Office Management and Operations Support

Qualifications