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Customer service agent

Customer service agent

Ensil IncMarkham, ON, CA
Il y a 10 jours
Salaire
45 000,00 $CA – 50 000,00 $CA par an
Type de contrat
  • Temps plein
  • CDI
Description de poste
  • Education : Bachelor's degree
  • Experience : 5 years or more
  • Work setting

    • Private sector
    • Tasks

    • Answer inquiries and provide information to customers
    • Arrange for billing for services
    • Arrange for refunds and credits
    • Explain the type and cost of services offered
    • Maintain records and statistics
    • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
    • Order office supplies and maintain inventory
    • Receive and log complaints
    • Computer and technology knowledge

    • Database software
    • Desktop publishing software
    • Word processing software
    • Electronic scheduler
    • Presentation software
    • Security and safety

    • Criminal record check
    • Secret clearance
    • Work conditions and physical capabilities

    • Attention to detail
    • Fast-paced environment
    • Tight deadlines
    • Work under pressure
    • Walking
    • Financial benefits

    • Group insurance benefits
    • Work Term : Permanent
    • Work Language : English
    • Hours : 44 hours per week