tour guide

Work site environment

• Outdoors

Tasks

• Develop commentaries
• Drive sightseeing or tour vehicle
• Collect administration or entrance fees
• Describe points of interest, answer questions and supply information
• Resolve itinerary and other problems
• Ensure and monitor luggage transfers
• Assist clients with check-in procedures for accomodation and / or transportation
• Utilize microphones or other communication device to provide directions and other pertinent information to visitors
• Co-ordinate activities with local tour guides or leaders of performance groups
• Assist clients / guests with special needs
• Conduct guided tours of museums, gallery exhibitions and historical, heritage and other sites, answer inquiries and provide information
• Transport or escort individuals or groups on tours of cities, waterways and industrial and other establishments

Work conditions and physical capabilities

• Attention to detail

Personal suitability

• Client focus
• Excellent oral communication
• Organized
• Team player

Screening questions

• Are you authorized to work in Canada?
• Do you meet the language requirements listed in the job posting?

Employment terms options

• Early morning
• Evening
• Shift
• Morning
• Night
• On call

Employment terms options

• Day
• Weekend

Financial benefits

• Gratuities

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and / or networking opportunities for youth

Support for Indigenous people

• Offers mentorship, coaching and / or networking opportunities for Indigenous workers
• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Applies hiring policies that discourage age discrimination
• Offers phased retirement options that allow mature workers to gradually reduce their workload (for example : flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities