Otis Elevator Company is searching for a highly motivated Maintenance / Service Supervisor to oversee the servicing and repair of equipment as well as employee selection, training and safety for all assigned projects.
On a typical day you will :
- Lead the performance of field operations for all service / maintenance projects
- Maintain project schedules and ensure deadlines are met
- Develop action plans to address deficiencies regarding safety, callback rates, and technical support
- Generate field leads and assist service sales representatives in selling upgrades and repairs
- Recommend and detail changes in maintenance service documentation, methods, process, design, and delivery
- Set budgets for material and labor within Otis guidelines and complete the required maintenance and repair within those budgets
- Conduct field education training ensuring that we create and maintain a safe working environment
- Perform field safety audits, jobsite inspections, and develop site safety / logistics plans
- Coordinate all material deliveries and issuing purchase orders
- Forecast and schedule labor resources, maintaining customer quality assurance, and improving efficiencies
- Develop and maintain professional and productive relationships with co-workers, field employees, clients, and others in contact with the job
What you will need to be successful :
Education / Certifications
High school diploma or equivalent required; bachelor’s degree preferredBasic Qualifications
Ability to work in a highly team-oriented and dynamic environmentCandidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customersNeed to be self-motivated and able to manage many simultaneous projects and responsibilitiesSuccessful candidate should be very comfortable in a technical environment utilizing Microsoft based computer softwareStrong leadership skills and goal‑oriented with strong time management and organizational skillsPreferred Qualifications
Elevator industry experience or experience leading field level associates / technicians in a similar industry preferredKnowledge of elevators, elevator service contracting, and elevator service estimating desiredOtis is the world’s largest elevator and escalator manufacturing, installation and service business. We serve customers in over 200 countries and territories around the world and maintain more than 2 million elevators and escalators globally. Our Gen2® elevator system, energy‑saving ReGen™ drive technology and Link escalator solutions have set industry standards for innovation and performance. Otis has more than 69,000 employees, including engineers, digital technology experts, sales and functional specialists, as well as factory and field technicians. We are proud to be a global team that continues to rise to the challenges of a fast‑moving, high‑performance company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures to better serve our customers. So just imagine where you can take your career!
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