Systems Administrator – Mainframe Storage Product Solutions

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

As a System Administrator at Kyndryl supporting the Government of Canada, you will play a critical role in maintaining secure, resilient, and high‑performing mainframe storage environments across federal departments. You’ll work within highly regulated, security‑focused infrastructures—supporting modernization initiatives, adhering to GC compliance frameworks, and ensuring uninterrupted operations for mission‑critical public services.

Operational Support & Administration

• Manage day‑to‑day mainframe storage operations across GC‑hosted z/OS environments aligned with SSC and departmental requirements.
• Install, configure, and maintain z/OS storage software products (DFSMS, FDR, DFDSS, etc.) in accordance with Government of Canada security and change‑control protocols.
• Administer catalog structures, SMS constructs, storage groups, and HCD definitions while ensuring compliance with GC configuration baselines.
• Participate in an on‑call rotation to support 24/7 government operations, responding to incidents, RFCs, and service tickets with urgency and accuracy.
• Work within ITIL‑based service delivery models commonly adopted in GC environments.

Engineering & Technical Delivery

• Implement and support enterprise disaster recovery and business continuity solutions used across federal systems, including GDPS, XRC, PPRC, and controller‑based replication.
• Troubleshoot complex performance issues using advanced z/OS diagnostics and monitoring tools (SMF, RMF, GTF), ensuring continuous availability of GC applications and services.
• Administer IBM and HDS enterprise storage systems and virtual tape platforms (IBM TS7700, Oracle VSM7) within protected government networks.
• Execute secure and compliant data migrations using TDMF and other enterprise‑grade tooling while maintaining GC data integrity requirements.
• Support modernization initiatives aligned with Government of Canada digital transformation mandates.

Quality, Compliance & Continuous Improvement

• Develop, maintain, and update operational procedures, platform standards, and installation guides to satisfy GC audit, compliance, and documentation expectations.
• Recommend and implement improvements to strengthen system stability, performance, resiliency, and security, ensuring adherence to GC directives (e.g., ITSG‑33, Treasury Board policies).
• Provide internal knowledge sharing, cross‑training, and mentoring to team members, government stakeholders, and cross‑functional partners.
• Contribute to a culture of continuous improvement while upholding the security, privacy, and governance standards required for federal environments.

Candidate must posses a government of Canada security Clearance

Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills & Experience

• 10+ years experience with IBM mainframe systems programming (TSO, ISPF, JCL, z/OS utilities).

• 10+ years experience with IBM DFSMS storage management products.

• 10+ years configuring and applying hardware definitions using IBM HCD.

• 10+ years applying maintenance to z/OS products using SMP/E.

• Strong expertise in troubleshooting using SMF, RMF, and GTF.

• Advanced experience with mainframe backup and recovery tools (FDR, DFDSS).

• Proficiency with data migration solutions (TDMF).

• Hands-on administration of IBM and HDS enterprise storage platforms.

• Familiarity with ITIL Change Management practices.

• Excellent communication skills and ability to work with technical and non-technical teams.

• Proven success collaborating on large projects and meeting deadlines in complex environments.

• Candidate must possess L2 Government of Canada Security Clearance

Preferred Qualifications

• Experience installing and maintaining third‑party ISV software (CA, BMC, Compuware, etc.).

• Experience providing user support, requirements validation, and conflict resolution.

• Strong history of delivering knowledge transfer and team training.

• Background supporting federal government or similarly scaled enterprise environments.

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.