Careers - CUstomer Service & Sales Admin
CanWest is looking for a Customer Service & Sales Administrative Assistant to help alongside our fast-paced sales, marketing, and management teams. In this position, you will get to help build CanWest’s exceptional customer service while helpingsupport a team with 40+ years of experience in concrete cutting, coring, and various other projects.
We have a culture of bold ambition and delivering on our commitments!
Responsibilities
- Offering administrative assistance for the Sales, Marketing, and Management for Calgary & Leduc
- Listen and track phone calls for new sales leads, verbal estimates, and flag calls for management
- Data entry in Sage 100 for quote and sales tracking
- Weekly customer follow-ups via the customers’ preferred method of contact
- Manage several shared Microsoft Excel tracking sheets by location and division
- Monthly and weekly reporting to management for sales team performance
- Adjusting, drafting and publishing sales price sheets
- Assist with training and offer support to new sales team members as needed
- Take on research and special projects from various teams to help trouble shoot and develop office resources
- Cross train with other admins to offer coverage for vacations and sick days
- General office administration and tasks as needed
Requirements and skills
Minimum 5+ years in experience in customer service is a mustProfessional English verbal and written communication skills is requiredIntermediate to advanced skills in Excel, Word, and Outlook is requiredA proactive, positive, and compassionate attitude is a must for this positionEducation in office administration, business administration, or administrative information management or another related field is preferredMust be action & detailed oriented in fast-paced construction environmentExperience working alongside a sales team is preferredExperience volunteering in the community or in a volunteer leadership role is preferredWill need reliable vehicle and be able to driveBenefits of working with CanWest
Paid time offHealth Benefits package including dental and visionCompany events, team lunches and get togethersBusiness casual attireRoom to grow! CanWest has an entrepreneurial company culture – CanWest is always evolving and it makes our environment fun for those that enjoy completing tasks, taking on new projects, and learning new areas of business operations.If you think you might be a great candidate for this position, we encourage you to check out our website, learn about CanWest’s services, and please APPLY through indeed or through our website career page.
We will do our best to review all candidates and reach out to candidates within a business week.
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