Overview
Location : Prince George, BCPosition : Field Service TechnicianHourly Rate : $ to $
Responsibilities
- Member of a dynamic, fast-paced service team responsible for enhancing and maintaining customer relations through efficient, professional customer service and improving service department teams targeted measures.
- Perform service, preventative maintenance and installation of Pepsi and Customer owned equipment, (fountain, coolers, vendors, FCB’s, Icemakers, etc.) in trade and in shop.
- Delivery and delivery assistance of Visi / Vend equipment in the trade.
- Using and maintaining trade tools and specialized testing equipment, eg. : electrical multi meters and refrigeration diagnostic tools.
- Completion of invoices, settlement sheets and related paperwork, through hand-held computers and / or a manual paper process.
- Maintain Parts and Equipment Inventory.
- Preparation of marketing equipment.
- Perform all service / maintenance / installation requirements to meet customers’ service requirements to company standards.
- All other duties as required.
Qualifications
High School Diploma, or equivalent GED required.Holding a Refrigeration Journeyman ticket would be considered an asset.Customer service orientation, communication skills and ability to work independently.Demonstrated mechanical / technical aptitude.Applicants must complete and pass aptitude testing and subject to practical testingAble to safely move heavy vending / cooling equipment, meeting the physical demands of the role which include but are not limited to : lifting / carrying <60 lbs frequently; occasionally pushing / pulling / lifting a maximum of 1,000 lbs (with aid of mechanical device); work with arms extended overhead for prolonged periods of time, able to service equipment in low storage areas with prolonged kneeling, stooping, crouching and squattingAbility to operate a hand-held computer using Apple / Windows based softwareAbility to work flexible shifts including some evenings and weekends on a rotating basisValid Class 5 Operator’s license required with a clean abstract.