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Service Advisor

Service Advisor

First Truck CentreFirst Truck Centre Edmonton South, Roper Road Northwest, Edmonton, AB, Canada
Il y a plus de 30 jours
Salaire
41600 CAD– 43000 CAD par an
Type de contrat
  • Temps plein
Description de poste

Position Overview

First Truck Centre, doing business as Velocity Truck Centres, has an exciting opening for a Service Advisor at our Edmonton South branch. The Service Advisor will contribute in one of Canada's best managed companies. Be a part of a team that takes trucking to the next level of quality and professionalism. We believe in TRAINING our employees and promoting from within the organization, creating a culture that believes in fostering a better tomorrow.

Compensation Plan

  • Competitive hourly rate (
  • Accrued Vacation time.
  • Company-paid extended health coverage that includes medical, dental, and vision coverage.
  • Basic life insurance, disability, and wellness programs.
  • Employer RRSP matching plan.

Primary Job Functions

  • Greet customers, book appointments, write up work orders, and schedule repairs.
  • Create estimates for the service department.
  • Responsible for department invoicing.
  • Sell repairs and services recommended by the technician.
  • Follow up with customers and keep them updated.
  • Explain all work performed and charges.

    • Qualifications

  • Great customer service both in person and over the phone, verbally and in writing.
  • Strong organizational skills and attention to detail.
  • Ability to prioritize multiple tasks at once.
  • Confidence using computer systems, writing reports, and using scheduling tools.
  • Self-starter and able to work in a fast-paced, detailed, and process-driven environment.
  • Previous experience in the automotive or trucking industry is an asset.
  • Able to climb in and out of Class 8 trucks.

    • First Truck Centre, doing business as Velocity Truck Centres, aims to provide unparalleled support by offering various sales, vehicle maintenance, parts, collision, and financing services to the industry.