Security Services - Qualified Persons (Security Officer)

Security Services - Qualified Persons (Security Officer)

Qualifications

• Minimum of one (1) year experience as a Security Patrol Officer in a healthcare setting
• Eligible for and maintains licensure to practice as a Security Officer (Guard) in the province of Manitoba
• Successfully complete Qualified Persons (QP) training and demonstrate competency in order to be designated as per the Mental Health Act.
• Proficiency with hand held radios or radio communications devices
• Province of Manitoba Class 5 Drivers Licence and access to a personal vehicle to provide service within Prairie Mountain Health
• Proficiency with Microsoft programs (Outlook, Word, Excel, Access and PowerPoint), as well as Internet applications and other Information Technology
• Maintain working knowledge of issues in supporting vulnerable populations, such as but not limited to homelessness, vulnerable persons, addictions, HARM Reduction, crime prevention and public safety.
• Maintains physical abilities necessary to carry out duties of the position which may include but is not limited to walking, standing, running or support physical intervention to restrain and or evict aggressive individuals as may be required.
• Demonstrated organizational skills, and the ability to work independently
• Demonstrated problem solving and decision making skills
• Demonstrated flexibility to facilitate changes in techniques and procedures in a changing environment
• Demonstrated knowledge and competence of skills and concepts related to the position
• Demonstrated communication skills
• Ability to respect and promote confidentiality
• Ability to perform the duties of the position on a regular basis
• Ability to respect and promote a culturally diverse population
• Ability to work effectively and maintain positive working relationships with co‑workers, clients and within interdisciplinary team

Position Summary

The Qualified Persons Security Officers (QPSO) are healthcare employees who are licensed Security Guards as per the Private Investigators and Security Guards Act. QPSO’s are specifically trained to support a safe and secure healthcare environment. The specific training enables these officers to recognize and respond to various challenging situations often involving vulnerable mental health persons via appropriate recognition, assessment and de‑escalation engagement techniques, as necessary to secure and protect the person, staff and other clients.

In designated health facilities, the QPSO supports the transfer of custody process between police agencies and the health site as per the Manitoba Mental Health Act and regional policy processes.

The QPSO provides a safe, comfortable and supportive environment for all clients, staff and visitors by encouraging reliability, effectiveness and efficiency in the operation of the Security Services department.

Responsibilities

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Other, Information Technology, and Management

Industries

Hospitals and Health Care

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