Program Assistant I, EDSW

DUTIES

& RESPONSIBILITIES

• Provides administrative support by organizing and coordinating workflow, determining priorities and problem solving in order to meet the needs and requirements of assigned area; resolves day-to-day issues, handles sensitive and confidential material.
• Performs administrative duties which include word processing a variety of documents such as correspondence, web pages, contracts, surveys, evaluation reports, exams and schedules, and hiring memos.
• Provides receptionist services and handles all Program and Faculty related inquiries.  Collects, sorts and distributes mail and may open mail for designated departments.
• Sets up and maintains all filing systems, records and office supplies inventory; maintains, troubleshoots and reports malfunctioning office equipment.
• Liaises with internal and external contacts regarding program requirements.
• Informs and advises both incoming and ongoing students of any missing documentation.  Manages and enters student data, and files and generates reports.
• Assesses student transcripts for program requirements : assesses and monitors student’s records and notifies the Chair / Program Coordinator of any deficiencies associated with promotion and graduation.
• Prepares and maintains mail out materials.
• Arranges meetings, locates and assembles background information, books physical facilities and equipment for meetings, and takes and distributes meeting minutes; assists in arranging department events.
• Assists with student admission and intake processes.

REPORTS TO

Manager of Operations, Faculty of Education and Social Work

QUALIFICATIONS

EDUCATION :

EXPERIENCE :

SKILLS, KNOWLEDGE OR ABILITIES RELATED TO THE JOB

WORKING CONDITIONS

Ability to lift weights up to 10 kg

The salary for the above position is determined by the Collective Agreement with the Canadian Union of Public Employees, Local 4879, as it presently exists.